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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
758 Reviews

758 Reviews of Penske Chevrolet Of Cerritos - Service Center

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January 15, 2025

It was great working with the sales department and explain options and information about the Car More

by MHANNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for the kind words. We're glad the sales team at Penske Chevrolet of Cerritos could assist with your car options and information.

January 14, 2025

I found the waiting room to be comfortable and suitable. I worked a crossword puzzle while I waited for my service. More

by JAS3651CA
Recommend Dealer
Yes
Employees Worked With
Abby who called me to complete my online service request.
Jan 15, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for the wonderful feedback about our waiting room at Penske Chevrolet of Cerritos. We're happy to hear it was a comfortable space for you during your visit.

January 12, 2025

Pavel Rivera did a great job getting me in and out quickly. He clearly explained the work to be done and the time estimate was accurate. I found him to be pleasant as well as professional. I brought m More

by CYNTHIA.GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel rivera
Jan 13, 2025 -

Penske Chevrolet Of Cerritos responded

It's wonderful to hear that our team provided you with a pleasant and professional experience at Penske Chevrolet of Cerritos. We're glad your visit was efficient and comfortable. Wishing you well on your journey ahead.

January 09, 2025

The cost of replacing (remove and replace) a generator was extremely high. Assuming it took 8 hours to complete the task, the hourly cost is $145.625, it is outrageous that the dealer would charge that mu More

by MOTA_LORENZO
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Whoever determines the cost of work performed.
Jan 11, 2025 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and would like the opportunity to discuss the experience you had with our Service Team and the price quote provided for the services completed on your vehicle. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

January 08, 2025

Muy buena atencion, servicio rapido y el personal muy Amable Buena comunicacion y en mi idioma More

by MARLYDB80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Penske Chevrolet Of Cerritos responded

Gracias por compartir tus comentarios tan positivos sobre Penske Chevrolet of Cerritos. Estamos contentos de que tu experiencia fue satisfactoria y en tu idioma preferido.

January 08, 2025

Very Good Customer Service, friendly smiled at me and made me feel home. Also showed respect and professionalism with care. More

by THORNJAMES006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with Penske Chevrolet of Cerritos. We're glad our team made you feel welcome and at home.

January 08, 2025

From the moment I got there for my appointment I was treated politely and professional by the employees . More

by COELHOS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Jan 09, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for your kind words. We're glad to hear about your positive experience at Penske Chevrolet of Cerritos.

January 07, 2025

It was a pleasure working with Nicola, he took his time on every step of the process to make sure it was done correctly, I will definitely recommend his services, and will definitely be doing business with More

by sam@4optima.com
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for recommending our team at Penske Chevrolet of Cerritos. We are pleased to hear about your positive experience and look forward to assisting you again.

January 07, 2025

I always go back to this dealership because they have great customer service and better prices More

by LESLIEPULE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Rivera
Jan 08, 2025 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos is glad to hear you've enjoyed our great service and pricing. Thanks for your loyal support.

January 01, 2025

The car is good it just the price you have to pay it just takes some time to get used to the car, but everything else is OK More

by lbutler4178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with us at Penske Chevrolet of Cerritos. We're glad to hear that you're finding the car satisfactory overall. Feel free to reach out if you need any further help getting used to it.

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