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Penske Honda

Indianapolis, IN

Overview
Reviews
Vehicles
4.8
527 Reviews
Call Dealership (317) 574-9600
View Awards

4140 E. 96th St.

Indianapolis, IN

46240

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Showing 527 reviews

June 02, 2023

Disappointed in trade value. I understand business but feel trade offer should have closer to market value. Former car is now for sale on their lot for over 7.5k over what they g More

by Johnmcshane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
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Jun 06, 2023 -

Penske Honda responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you regarding the trade value of your former vehicle. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Karen Estridge Customer Service Manager kestridge@penskeautomotive.com

Jun 07, 2023 -

Johnmcshane responded

Johnmcshane@att.net Thank you, John

Helpful
June 01, 2023

Super easy and fast doing a lease on my 23 Ridgeline! Will do it a third time! More

by ecfdmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
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Jun 02, 2023 -

Penske Honda responded

Ecfdmann, thank you for sharing your feedback and for leaving us a positive review. It makes us happy to know that our Sales Team did a great job assisting you with your lease on your new 2023 Honda Ridgeline. Please don't hesitate to reach out to us at Penske Honda.

Helpful
June 01, 2023

It was a great experience for me. People were very helpful and friendly. I liked it. More

by Muhammet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayden
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Jun 02, 2023 -

Penske Honda responded

Muhammet, we are grateful you took the time to leave this positive review. You can always count on our helpful team to provide a great experience for our valued customers at Penske Honda. Please feel free to reach out if you should need any additional assistance.

Helpful
May 30, 2023

My experience was wonderful! Herbert Ramos took care of me very well! Excellent customer service! The best part of the experience was the new car education class! I loved it! The More

by Lunye Logwood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herber Ramos
Report | Print
May 30, 2023 -

Penske Honda responded

Hi Lunye, thank you for your excellent feedback. We are ecstatic to learn that you had such a wonderful vehicle-buying experience with our Sales Team at Penske Honda. It was our pleasure to assist you and we welcome you back anytime.

Helpful
May 28, 2023

They are really good and nice people they tell you everything no hidden surprises I will come back to do business again More

by Perezperezp67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber
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May 29, 2023 -

Penske Honda responded

Hello, we are grateful you took the time to leave this positive review. It is pleasing to know that our friendly team was transparent and accommodating during your visit. We look forward to assisting you again at Penske Honda. Have a wonderful day.

Helpful
May 27, 2023

Friendly and professional staff, great inventory , comfortable and clean facility, reliable and timely parts and service departments. More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Jallow
Report | Print
May 28, 2023 -

Penske Honda responded

Kevin, thank you for taking the time to leave us this wonderful review. It is great to learn that our friendly and professional Service Team were reliable and provided you with a timely experience. We hope that you will continue to choose Penske Honda for any of your future automotive needs.

Helpful
May 27, 2023

Was very pleased with sales experience with Brayden and Tom. Would recommend Penske Honda. Service Dept is good too More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayden and Tom
Report | Print
May 28, 2023 -

Penske Honda responded

Hello Mary, thank you for your great review. We're happy we could help. Please let us know if you have any questions about the services you received here at Penske Honda.

Helpful
May 20, 2023

Great car-buying experience. Thanks to my salesperson Tom Fitton I am happy to buy my next Honda from Penske. More

by tnwood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fitton and two other persons.
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May 20, 2023 -

Penske Honda responded

We are glad you enjoyed a great experience working with our Sales Team at Penske Honda. Thank you for your positive review and for trusting us with all of your purchasing needs. We are here if you need any further assistance.

Helpful
May 20, 2023

Scott was friendly and helpful. I would highly recommend Penske Honda we have purchased 2 new vehicles at Penske and both were great experiences. More

by nkowalski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hiller
Report | Print
May 21, 2023 -

Penske Honda responded

Congratulations on both of your new vehicles from Penske. We appreciate your positive review and recommendation of Penske Honda and are pleased you found our Sales Team friendly and helpful.

Helpful
May 19, 2023

Awesome service! !! There definitely the best!!! Brain Berger is great!!! We will be referring all our friends. More

by queryhomeimp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berger
Report | Print
May 19, 2023 -

Penske Honda responded

Hello and thank you for your amazing five-star review of your experience with our team. We appreciate your business at Penske Honda and welcome you back anytime!

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