Penske Honda
Indianapolis, IN
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My sales representative Rich Waite has overall knowledge of automobiles that was far superior to any other sales representative I have ever worked with. He took his time in finding me exactly the van I was of automobiles that was far superior to any other sales representative I have ever worked with. He took his time in finding me exactly the van I was looking for and I am very pleased every day I need to drive somewhere. And that’s every day. Thanks Rich! Sincerely, Robert and Theresa Anderson More
I found the Pilot online and submitted an interest request and heard from Doyle the next morning (first thing). He was very easy to talk to and honest about what he could and couldn't do for my price request and heard from Doyle the next morning (first thing). He was very easy to talk to and honest about what he could and couldn't do for my price range. In past car buying experiences I have spent all day at the dealership and this was a couple of hours...much better! Doyle was focused on me the entire time and not buys with other customers. Overall, I highly recommend Penske! More
This is the second car I've purchased from this dealership. My salesperson, Song Park, was very knowledgeable and helpful. He's one of the best sales people I've had in a long time. I can't say dealership. My salesperson, Song Park, was very knowledgeable and helpful. He's one of the best sales people I've had in a long time. I can't say enough good things about my experience there. I will recommend Penske Honda to all my friends and family. More
Penske Honda is the only dealership you need to know in the entire Indianapolis area, and Song Park at Penske is the salesman to see. I have purchased 3 new Hondas from Song in the past 5 years after getti the entire Indianapolis area, and Song Park at Penske is the salesman to see. I have purchased 3 new Hondas from Song in the past 5 years after getting quotes from all Honda dealers in Indiana and Louisville, and Song matched those quotes every time. So needless to say, I will not buy another Honda from anyone but Song Park at Penske Honda. It also the little things that make Penske a great place to buy a car. There is never any pressure to buy. Song Park always keeps in touch with me throughout the year from birthdays or just to say hi. All their sales staff is ever so nice and always ready to help or answer any questions I might have, and the service department is top notch with 2 waiting rooms, one with TV's and the other is quiet for reading or business. You have to give Penske a try, just once and you'll see what I am talking about. D. Brooks More
I like a simple trade in when I lease or buy my cars, I don't like this back & forth bickering over a price (sure way for me not to purchase). Song e-mailed me most of what was going on and all I had to d don't like this back & forth bickering over a price (sure way for me not to purchase). Song e-mailed me most of what was going on and all I had to do was come in to make the purchase. Took about an hour which is all the time I want to spend when purchasing a car. I think more people would purchase cars if the procedure where this simple & not such a PAIN. Thanks to Song for being my saleman. More
I have used Penske Honda since I moved to the Indy area over 3 years ago and leased a 2007 CRV while living out in Colorado. My buying experience out there was pushy and an overall bad experience. The serv over 3 years ago and leased a 2007 CRV while living out in Colorado. My buying experience out there was pushy and an overall bad experience. The service here in comparison is like night and day. They are helpful, knowledgable and friendly. When my lease came due I naturally wanted to give Penske another try and I couldn't be happier. Not only do I believe in the Honda brand but Penske is right up there too. No one pushed me into buying anything! And I got what I wanted and LOVE driving my new 2011 CRV!!! Thank you! More
I appreciate the ease and no-pressure environment in asking questions and getting assistance that I have found to be available at Penske. I usually come with some information on the vehicles(s) of inter asking questions and getting assistance that I have found to be available at Penske. I usually come with some information on the vehicles(s) of interest and the sales people's statements and evaluations of the strengths of a vehicle coordinate well with what outside commentators have said. Sales people try to be as accommodating a possible in meeting my needs and clarifying what information I need to have. More
Greg was great, everything great. Wished for a little smaller price, but salesman said it was the best you could do. After I checked KBB I found our price to be a bit smaller than retail, but still a few smaller price, but salesman said it was the best you could do. After I checked KBB I found our price to be a bit smaller than retail, but still a few thousand over trade in value. But, we bought because my wife really liked the car and I am a softy for her!!! One of the older gentlemen in sales even played with our grandkid for awhile as we talked with each other! Nice guy. More
Dave Redmond went above and beyond to help us get into the best vehicle that we could afford. We told him what we wanted our monthly payment to be, and then he gave us all the possible financing options the best vehicle that we could afford. We told him what we wanted our monthly payment to be, and then he gave us all the possible financing options for the two vehicles that we were looking at. He even allowed us to take both cars home to see how they would fit into our garage. We got a great deal on a great, new car. More
Since I told Bill I was buying in the next 2 months, he said I couldn't take a new CR-Z for a test drive. "We just can't have all these people coming in putting a bunch of miles on these cars for test driv said I couldn't take a new CR-Z for a test drive. "We just can't have all these people coming in putting a bunch of miles on these cars for test drives". Really Bill? How am I supposed to get serious if you won't let me test drive the car? Do I need to show you the $25k in cash before you'll let me drive one of you precious hybrids? He asked If I wanted to buy a manula or auto transmission...I said manual. He then replied "oh, those are really fun to drive in a manual". Guess I'll have to take your word on that Bill. I'm 40 years old, make 100k+/yr and have owned 5 Hondas. Bill, you just lost a guranteed sale and all of the money I spent on oil changes and service for my Civic and my wife's odyssey. Way to go. More


