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Penske Honda of Ontario

Ontario, CA

4.9
3,590 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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3,590 Reviews of Penske Honda of Ontario

August 07, 2026

Derek was greatly helpful and made fixing my car easy and also highlighted potential future issues so that I am aware which made me feel comfortable and confident about my car maintenance. More

by jp.dm.aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
Aug 07, 2026 -

Penske Honda of Ontario responded

Thank you for sharing your experience. Our team at Penske Honda Ontario appreciates your feedback and is glad to hear you felt confident with your car maintenance.

August 06, 2026

Great service department, great service representative, service took less time than expected. Everything went well More

by rozetteal33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ham, Amit Chapra
Report | Print
Aug 07, 2026 -

Penske Honda of Ontario responded

Thank you for sharing your experience with our service department. We're glad the process was efficient and met your expectations. We appreciate your feedback at Penske Honda Ontario.

August 06, 2026

They are pretty consistent and good to serve the customer. They event honor your time by discounting if the process delay. More

by Cehawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Valle
Report | Print
Aug 06, 2026 -

Penske Honda of Ontario responded

Thank you for recognizing our team's efforts to honor your time. We appreciate your feedback and are glad you had a positive experience with Penske Honda Ontario.

August 05, 2026

Victor Garcias gave us great service. There was no pressure he was always answering out questions and gave us great services. The rest of the staff was very nice too. More

by xochitlperez72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Garcias
Report | Print
Aug 05, 2026 -

Penske Honda of Ontario responded

We appreciate your kind words about our team at Penske Honda Ontario. Thanks for recognizing the service you received.

August 04, 2026

Penske is always great. It’s easy to book an appointment with a lot of availability. Derek, the service advisor, was fantastic! More

by CMARS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
Aug 05, 2026 -

Penske Honda of Ontario responded

Thank you for your feedback. We're glad to hear booking was easy and our team met your expectations. We appreciate your support of Penske Honda Ontario.

July 31, 2026

At 8000 miles had oil leak and Honda fixed it under warrantee At 18000 miles dealer said it was leaking, I declined fixing At 19900 miles they said there was a leak, but I never even had a drop of a More

by Smith3647e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Okimoto, John Ham, Amit Chapra
Report | Print
Aug 07, 2026 -

Penske Honda of Ontario responded

Hello, I appreciate you taking the time to leave your review and would like the opportunity to discuss any feedback you have about your vehicle. Can you please send your contact information to me? Thank you, Kris Kratky President & General Manager Penske Honda (909) 974-3811 kkratky@socalpenske.com

July 29, 2026

They was a really helpful and ready friendly nice service and. Nice cars and good practices More

by alfredcarrasco1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ithen, John Ham, Amit Chapra
Report | Print
Jul 29, 2026 -

Penske Honda of Ontario responded

Thank you for recognizing our helpful service and good practices. We appreciate your feedback at Penske Honda Ontario.

July 28, 2026

Almost 4 years, my go to place for service. Best in town Will be back for sure More

by ZL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred, John Ham, Amit Chapra
Report | Print
Jul 29, 2026 -

Penske Honda of Ontario responded

Thank you for your continued trust in Penske Honda Ontario. We appreciate your support and look forward to serving you again.

July 28, 2026

Great customer service very friendly and excellent communication and took care of getting me a good deak More

by Lamiri72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Jul 29, 2026 -

Penske Honda of Ontario responded

Thank you for recognizing our team's customer service and communication. We appreciate your feedback at Penske Honda Ontario.

July 27, 2026

Excellent customer service. I had a problem with my car that I thought would cost me an arm and leg. My customer service writer was on top of everything. Great communication! More

by Ponce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniella Gutierrez
Report | Print
Jul 28, 2026 -

Penske Honda of Ontario responded

Thank you for sharing your experience with our customer service. We're glad our team communicated clearly and helped with your car issue. We appreciate your feedback at Penske Honda Ontario.

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