Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Toyota

Downey, CA

4.9
1,755 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,755 Reviews of Penske Toyota

August 14, 2025

Excellent customer service, very helpful and knowledgeable. Honest in their transactions. I would highly recommend. More

by kandkhamilton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio, Jason
Report | Print
August 11, 2025

I don’t anything to say coz overall I’m very much satisfied! Job well done and thanks to Oscar Pena for the good service! I’ll give thumbs up! More

by andres_teresita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Pena
Report | Print
August 11, 2025

First time stopping by Penske Toyota. I didn’t have an appt when I stopped by.. I honestly took a chance and was hoping my car would get checked for a bettery replacement.. Carlos Herrera More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
Report | Print
Aug 11, 2025 -

Penske Toyota responded

We're glad to hear our team provided excellent service for your battery replacement. It's great you got what you needed promptly. Thank you for choosing Penske Toyota; we appreciate your feedback.

August 09, 2025

I Would recommend this dealership great customer service and staff. Had my car serviced here and it was a great experience would highly recommend it! More

by Ivan Luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora
Report | Print
August 09, 2025

Berenice and the other associate who assured me while she was at lunch were very helpful. More

by Maxdrodriguez86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice
Report | Print
Aug 09, 2025 -

Penske Toyota responded

We're glad our team could assist you so well. Thank you for your feedback about your experience with us at Penske Toyota.

August 09, 2025

Great customer service. I went in and out In less than 1 hr thanks to Carlos More

by Jhnnymez@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
August 08, 2025

Great customer service! Definitely would recommend it! It didn’t take long for my car to get serviced. Everyone was very attentive to me and my needs. Thank you for your ser More

by Chasbun05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name sorry.
Report | Print
Aug 09, 2025 -

Penske Toyota responded

We're glad you had a satisfying experience with us at Penske Toyota. Thank you for recommending us, and take care.

August 04, 2025

Service was prompt and accurate. Service agent was courteous and kept me informed. It is a pleasure to get my Highlander serviced at Penske Toyota More

by Nmunguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Report | Print
Aug 06, 2025 -

Penske Toyota responded

Thank you for your kind words. We're glad we could provide a pleasant service experience for your Highlander at Penske Toyota.

August 04, 2025

Steven always takes great care of my vehicle in a timely manner! Car is always perfect after each visit and he always requests a quick wash ( : More

by franky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Aug 07, 2025 -

Penske Toyota responded

We're happy to hear that our team consistently provides excellent service for your vehicle, including the timely maintenance and wash. Thank you for sharing your experience with us at Penske Toyota. We appreciate your trust in our services.

August 02, 2025

Great experience with Great great customer service courteous very polite. Never change. Thank you you. More

by mchavez1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan water
Report | Print
Aug 02, 2025 -

Penske Toyota responded

We appreciate the kind words and are glad you had a pleasant experience with Penske Toyota. Wishing you all the best.

1
2
...
176