Penske Toyota

Have a great experience in Penske Toyota in Downey. Went to service and everything is excellent, excellent service, superior customer service by Thomas Arthur, if you looking for exceptional customer s Went to service and everything is excellent, excellent service, superior customer service by Thomas Arthur, if you looking for exceptional customer service look for him, is very professional and take the time as family to explain everything clearly to me to understand the process, take my car to oil change and feel like a red carpet in front of me. For employees like Thomas Arthur I still believe to take care my cars at the franchise stores, make a difference, fast and quality service. This is the best way to get a repeat customer and is how you should take care of your business. Thanks again Thomas Arthur 👍🙏 More

Good customer service. Very polite and professional. I had a good experience and would definitely come back Very polite and professional. I had a good experience and would definitely come back More

Este deler es uno de los mejores alrededor de mi ciudad por su calidad de servicio por su calidad de servicio More

One of a kind customer service especially with the help of service advisor 920006 Jasmine Berumen through her polite and Genuine smile. of service advisor 920006 Jasmine Berumen through her polite and Genuine smile. More

Their customer service goes above and beyond one’s expectations. Chris, Henry, and Jorge were kind, patient, and helpful throughout the entire process. Overall, such a welcoming and positive environme expectations. Chris, Henry, and Jorge were kind, patient, and helpful throughout the entire process. Overall, such a welcoming and positive environment. More

I had been a customer since 1999. They have excellent customer service: I recommend them. They have excellent customer service: I recommend them. More

The tech saw issues with my vehicle that needed to be fixed, however, what I brought the vehicle in for has not been resolved. I will need to bring the vehicle back in. I haven’t had a chance to bring th fixed, however, what I brought the vehicle in for has not been resolved. I will need to bring the vehicle back in. I haven’t had a chance to bring this to the attention of the service advisor. More

Knowledgeable, courteous, respectful, helpful, timely staff. Competitive rates, comfortable waiting areas and sufficient amenities. Clean environment staff. Competitive rates, comfortable waiting areas and sufficient amenities. Clean environment More

Out of 3 Toyota dealers where I had serviced my car, Penske Toyota has had the best customer service for seniors. I received excellent customer service from the time I called to make my appointment to t Penske Toyota has had the best customer service for seniors. I received excellent customer service from the time I called to make my appointment to the time my car was serviced. The waiting time at the appointment line was less than 5 minutes, and while my car was in service I was informed of the status of my car. The staff listened to my concerns and serviced my car right away. Thank you so much TEAM Penske Toyota! More

Rolando the service technician sped up my service process so I can be on time for work the next day. Very grateful for his speedy response. so I can be on time for work the next day. Very grateful for his speedy response. More