Performance Automotive

Great service and a friendly staff! “I went to Performance Automotive to have my oil changed. It was quick, easy, and the service staff was warm and welcoming. Although I’m not in the ma “I went to Performance Automotive to have my oil changed. It was quick, easy, and the service staff was warm and welcoming. Although I’m not in the market to purchase a new vehicle, the sales staff was very friendly and talked to me while I waited. I would definitely recommend Performance to anyone! I’ll be a service customer there for life.” More

Great customer service! I purchased a new (used) car from Performance Automotive on October 2, 2015. I LOVE my car, and the customer service from everyone I interacted with w I purchased a new (used) car from Performance Automotive on October 2, 2015. I LOVE my car, and the customer service from everyone I interacted with was wonderful- Phillip, Reggie, Steven, and others. More

Excellent Customer Service!! Thank you Maggie, Tom and the rest of the staff at Performance Automotive for great experience purchasing my Infiniti. Everyone we encountered at Pe Thank you Maggie, Tom and the rest of the staff at Performance Automotive for great experience purchasing my Infiniti. Everyone we encountered at Performance Automotive provided excellent customer service, very professional, helpful and made me feel comfortable during the entire process. It was stress free which you would think buying a car would be stressful. Smooth transaction and out the door driving my new car! Mrs. Maggie, our sales representative, provided exceptional service, very professional, friendly and would recommend her to anyone who is looking to buy their next vehicle. Again Thank You! I love my car!!! More

Wonderful community involvement ! A huge thank you to Performance Automotive for their generosity and amazing hospitality on Saturday, October 17!! The Tidewater Outlaws are grateful A huge thank you to Performance Automotive for their generosity and amazing hospitality on Saturday, October 17!! The Tidewater Outlaws are grateful to you for allowing us to use your facility to help raise funds for our 11u baseball team. We appreciate you and look forward to working with you in future endeavors. We also look forward to promoting your business throughout the Tidewater region!! Warmest regards, The Tidewater Outlaws More

This Dealership was very professional easy to work with! This is a great place to do business with they aren't pushy on sales and they help you get where you wanna be ..great people to work with to buy my tr This is a great place to do business with they aren't pushy on sales and they help you get where you wanna be ..great people to work with to buy my truck! Thanks Performance automotive I would highly recommend to anyone . More

***The Best Deal EVER MADE!!!!!!! Let me first say that this is the first dealership I have ever visited that was NO HASSLE!!!!I have never dealt with a used car dealer that was honest Let me first say that this is the first dealership I have ever visited that was NO HASSLE!!!!I have never dealt with a used car dealer that was honest..until I came to performance!!!I want to send a BIG shout out 2 Charles "Chilli" McCord!! And Phillip for making one of the best transitions ever!!!! Peace!!! More

Horrible beyond words My car buying experience at this dealership was the worst I have ever known. My salesman showed no regard for my safety or my needs. I was shown the My car buying experience at this dealership was the worst I have ever known. My salesman showed no regard for my safety or my needs. I was shown the worst cars on the lot because we didn't want a high monthly payment. We came into this place because of a promotion that promised low payments and prizes. The salesman we talked to were what I later found out just , "fly by nights" who would promise anything to get these "trade in cars" and auction brought cars off the lot, because they would be moving on. When I asked to see something else I was told this was it, when I was asked for the price I was told they were working on that. While I was sceptical my husband was hooked. The last car they showed had the least miles but was not for sale as yet. They removed the "not for sale" orange sticker and said we could test drive it. I asked why it had that sticker they said the previous owner possibly wanted if back. When I was still not agreeing to buy it they said they would add a powertrain plus warranty and then I would have no worries. We did the paperwork and I had to leave my husband there to return with the car. I waited at home but he returned without it. They told him it needed a ball joint and so began our ordeal. It took 3 tries to fix this and weeks in their shop. Thank God for the warranty that fixed 4 serious oil leaks also and the dealer fixed the ball joint. It had tires that they barely passed in their State Inpection. Why inspect it if you aren't going to fix it or make it safe. We had a rental for over a week but they refused to pay the last 2 days while they still had the car waiting for parts. The warranty only allows for 5 days rental. If we took it anywhere else to fix there's a deductible which they kept implying we had to pay anyway. So now we have to get 2 tires and we have paid rental fees and rental insurance fees while they worked on this "07 Santa Fe. Once we put $3000 down didn't expect this extra expense during retirement. I had to postpone a trip to see my grandkids since it was in the shop so much. My husband's mechanic looked at and drove this car before we brought it but found nothing... Sometimes I think we got stuck with it because anyone else may have not gotten a warrantly or might haven't driven it to their own peril. More

Great service Enjoyed a good experience at this dealership.All questions were answered,everything was explained.No unnecessary pressure to make the purchase.I would Enjoyed a good experience at this dealership.All questions were answered,everything was explained.No unnecessary pressure to make the purchase.I would recommend and do business here again. More

'very honest, upfront positive experience This is not the first time that I have use the service of Performance. Past service has been the driver. Professionalism of the team. I have owned This is not the first time that I have use the service of Performance. Past service has been the driver. Professionalism of the team. I have owned other Buick vehicles that have been serviced by Performance Buick. I felt that the review of the vehicle specs was very clear and any questions I had were addressed on the spot. I did not feel rushed at the beginning or end of the deal. Follow through for any action after I had purchased the vehicle-was addressed in a timely fashion. More

Excellent Service!!! After searching for a vehicle for a month and meeting different dealerships, I am greatfull to have met these individuals. They gave me what I wanted After searching for a vehicle for a month and meeting different dealerships, I am greatfull to have met these individuals. They gave me what I wanted in a car plus more... My experience was nothing but perfect and I would highly recommend them to anyone who wants to buy a vehicle. Ms Willis contacted me and made feel welcome right when I inquired about my car. Charles showed me the services the dealership had and offcourse presented me my new vehicle and what my car can do... and Ms Clark helped me seal the deal with ease. I can never thank you enough... and again... Thanks! More