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Performance Automotive
Virginia Beach, VA
65 Reviews
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65 Reviews of Performance Automotive
January 07, 2015
Painless Car Buying This was our second car purchase from Performance Buick and it was just as good as the first. There were no hidden fees or pressure to add unwanted c This was our second car purchase from Performance Buick and it was just as good as the first. There were no hidden fees or pressure to add unwanted coverage. I don't think my husband will ever show for a car anywhere else. More
by grace2you2
Employees Worked With
Philip Hassler
Helpful December 12, 2014
Positive experience! Very friendly staff - easy to work with. No sales pressure, just honest guidance. Much appreciate thier personal attention and flexibility. Appreicate Very friendly staff - easy to work with. No sales pressure, just honest guidance. Much appreciate thier personal attention and flexibility. Appreicate all of my previous encounters there also. More
by wrjohnson10
Employees Worked With
Philip Hassler
December 08, 2014
Relatively easy and efficient. Friendliness of all (Ashley, Alanna, Thomas, and Philip, that we worked with was great. We were only able to go to the dealership at night but process Friendliness of all (Ashley, Alanna, Thomas, and Philip, that we worked with was great. We were only able to go to the dealership at night but process time was good, Willingness of Performance to work with us was great and we would gladly recommend Performance to others. We do appreciate Alanna giving us her cell number as well as meeting with us on her day off when we picked up the car. That is what we consider outstanding customer service. Larry and Janet Parker More
by Bumperboy7
Employees Worked With
Philip Hassler
November 25, 2014
Buying experience I just purchased my 2nd car from Performance and the buying experience was simple and straightforward. Although I purchased the service protection on I just purchased my 2nd car from Performance and the buying experience was simple and straightforward. Although I purchased the service protection on both cars, I have not had one issue with either car. More
by parsosi
Employees Worked With
Phillip Hassler, Philip Hassler
November 13, 2014
GREAT DEAL, GREAT PRICES GREAT SERVICE, FRIENDLY STAFF, GREAT PRICES, GREAT DEALS....NEED I SAY MORE. I RECOMMEND THIS DEALER TO ALL WHO NEED/ WANTS A NICE RELIABLE VEHICLE FO GREAT SERVICE, FRIENDLY STAFF, GREAT PRICES, GREAT DEALS....NEED I SAY MORE. I RECOMMEND THIS DEALER TO ALL WHO NEED/ WANTS A NICE RELIABLE VEHICLE FOR A REASONABLE PRICE. More
by Jayhov27
Employees Worked With
Philip Hassler
November 12, 2014
Outstanding Dealership with professionals Performance Buick is an outstanding dealership with great professionals eager to help in any way possible. The staff, (Ashley Bansemer, Alana Norton Performance Buick is an outstanding dealership with great professionals eager to help in any way possible. The staff, (Ashley Bansemer, Alana Norton and Thomas Greene) who worked with me, was amazing and they left a lasting impression on me. It has never been made so easy for me to purchase a vehicle. I would always go back to them and would always recommend them to anyone. They are very reputable, friendly and they care about the needs of the customer. They worked with me tirelessly to make sure I was satisfied with purchasing the vehicle that I wanted. My salesperson, Alana Norton, is a professional at heart. The staff there is great and they take pleasure in customer satisfaction. They cared about what I wanted to purchase, when I wanted to purchase it and how I wanted to purchase it. Upon visiting Performance Buick, I felt comfortable and at ease and I was treated like family. There were no gimmicks and no ill intentions as they are honest and very credible. Everything was done smoothly and in a timely manner. I recommend Performance Buick to anyone. More
by francoiscivil
Employees Worked With
Philip Hassler
November 10, 2014
Our New Sorento My wife and I had a very good buying experience at Performance Buick. We found our 2012 Kia Sorento on cars.com, and after a phone call, visit and tes My wife and I had a very good buying experience at Performance Buick. We found our 2012 Kia Sorento on cars.com, and after a phone call, visit and test drive we knew we'd found the right dealership and vehicle. The sales team was very helpful and knowledgeable, and they made our purchase quick and easy. More
by Jeh82505
Employees Worked With
Philip Hassler
October 31, 2014
Great Dealership!!! Performance Buick is a great dealership, they made the purchase of my vehicle easy and painless. The staff was extremely friendly and were more than h Performance Buick is a great dealership, they made the purchase of my vehicle easy and painless. The staff was extremely friendly and were more than happy to help with any question I had. When it came to signing all the papers, I couldn't have been happier with how fast they managed to explain everything in a way I could easily understand. I would recommend this dealership to anyone in the market to buy a vehicle. More
by jasonmorey777
Employees Worked With
Philip Hassler, Reggie Wilkins
September 27, 2014
Deplorable in every sense of the word On September 26th, me and my wife went to this dealer simply to "walk the grounds". What happened next was laughable. When I first finished graduate s On September 26th, me and my wife went to this dealer simply to "walk the grounds". What happened next was laughable. When I first finished graduate school in 2012 I purchased my first car through a dealer. Unfortunately I purchased this vehicle from Performance Buick. In education you quickly learn that every experience is a learning experience. As the owner of a dealership you never know whose in your lot. Me and my wife were met by "The Hat Man"; a very nice older gentleman. As we talked I told the salesman that we really weren't intersted in buying because I wasn't spending a dime over 38,000. I had a trade in that I had recently appraised at 3 different dealerships. Please keep this in mind that the dealers trade in appraisers at all three previous dealerships appraised my vehicle for anywhere between 8400 and 9000. Anyway, out of feeling sorry for the salesman I allowed him to have the car appraised by the apparent "owner". Every other dealer appraised the car by going under the hood and actually checking the mechanics!!!! This individual simply drove the car around in business atire and appraised the car at a laughable 5,000. To make matters more pathetic on his end, the individual did not speak or acknowledge customers. What he didn't know is that me and my wife own a massive home in Dock Landing and will be paying cash for our new vehicle from our own account. We simply had the car appraised to make the salesman look good. We had no intention of trading it in we were looking to purchase outright. Once again they didn't know. The salesman was very respectful but I will admit he was out of his league. The owner didn't respect his own salesman and that was apparent in th way he treated him as well as the consumer. Me and my wife are wealthy but do not show off. We were actually going to offer 38,000 cash for a 40,000 2014 Buick Enclave; a very reasonable offer!!. We will be taking our business elsewhere and will always make sure to share our story! The ownership is deplorable and isn't woethy to be in a area such as Western Branch. More
by Gabe1757
Employees Worked With
The hat man
September 20, 2014
Replace Fuel Pump in a 2000 Buick Century I took my vehicle in for a fuel pump replacement and it took 2 days because they had to order parts. After I got my car back it wouldn't stay started. I took my vehicle in for a fuel pump replacement and it took 2 days because they had to order parts. After I got my car back it wouldn't stay started. I didn't drive it a block before it stalled. I took it back and told the mechanic there is something wrong with the system. He tries to tell me my car has other problems. But I insisted that I didn't think that the work was performed correctly. As we were going back and forth I started the car once more and gas came out the rear of my car as if I was running bath water. So all they did was take my car back in fixed the problem and sent me on my way. They took the 900.00 dollars out of my account. Didn't apologize for the inconvenience or nothing. So I will never take my car there again. I did speak with the manager but he has to understand that there is somebody that does not no what they are doing back in the service dept. I wasn't offered no gas or anything. It was just a mess More
by Carmobile
Employees Worked With
Steve
