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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
731 Reviews

731 Reviews of Performance Buick GMC - Service Center

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July 24, 2025

7:30 am appointment for oil change, arrived early, wasn’t let in till 7:30, ok service hours start at this time, 2 1/2 hours waited for just an oil change, thought this was a little too long More

by TLANCASTER100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 22, 2025

John was very helpful in describing to me and walking through all of the options for work to be completed on our vehicle. More

by raymondminey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barker
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Jul 24, 2025 -

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a positive experience and we're elated that you recognized John’s helpfulness and commitment to excellence. We wish you many safe journeys!

July 21, 2025

the guys did what they could for me - this 6. 2L recall is No Good More

by dvoight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. We are sorry to hear that the recall is no good but happy to hear that our service team was able to help you and do what they could. Please drive safely and come back to see us again in the future!

July 20, 2025

Exceptional service from Eddie. Thank you Performance for your attention to get my truck serviced. More

by tristan2759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
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Jul 21, 2025 -

Performance Buick GMC responded

Thank you, Tristan, for sharing your experience with us! We're thrilled to hear that Eddie provided you with such efficient and excellent service. We look forward to assisting you again in the future!

July 18, 2025

Terrible communication from service department to me as the customer. Will never return for vehicle repairs again. More

by IPERSSON1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
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July 18, 2025

John was professional with accurate estimate, excellent explanation and great service. Easy to schedule an appointment online. More

by MARINUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barker
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Jul 18, 2025 -

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that John provided you with such efficient and excellent service. We look forward to assisting you again in the future!

July 17, 2025

The dealership is run with professionalism and skill. It was very easy to get an appointment. Service was excellent and they made it convenient to get me to work and pick me up. John made it a great More

by ATHENA21BHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barker
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Jul 18, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with John and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 17, 2025

Service was great. John was kind and professional and very personable. Great help. Nice guy More

by kmrpedrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jul 18, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with John and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 17, 2025

Eddie was very professional as always - he listened to my concerns and provide clear explanation. More

by RICHARD.SIRABIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jul 18, 2025 -

Performance Buick GMC responded

Thank you, Richard, for the great review. It is our pleasure to hear about your positive experience with Eddie and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 17, 2025

The worst dealership I have ever taken my car to. The diagnosis was terrible and misleading. More

by INDIAN_CREATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Thorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhon
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