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Performance Chrysler Dodge RAM Centerville - Service Center
Centerville, OH
179 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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179 Reviews of Performance Chrysler Dodge RAM Centerville - Service Center
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September 06, 2019
Money grab Took my car in for service with the main item being a recall item . After having the car for a full day from 7:30 to 5 PM they called me with a laun Took my car in for service with the main item being a recall item . After having the car for a full day from 7:30 to 5 PM they called me with a laundry list of items to repair of higher value than the vehicle itself. At 5 o’clock I picked up my car only to find that they didn’t work on the recall item because they decided after a full day that they didn’t have the part and they handed me a diagnostics invoice for $150 . They did however work hard to convince me I that I needed a Chrysler credit card that would give me $150 off if I did all the work that they listed out . Thanks. So the only work that had to do, they didn’t do . There was never any interest in doing the warranty/recall work from the beginning . Disappointing, as this was my first visit to the Chrysler service garage in Centerville. More
by Ed
Employees Worked With
Sienna
August 07, 2019
Tire Check/TPM System Great service, tire keeps loosing air. Put it up in the air, visually inspected, found nothing. Told me to monitor and come back if it looses air. Great service, tire keeps loosing air. Put it up in the air, visually inspected, found nothing. Told me to monitor and come back if it looses air. More
by George
Employees Worked With
Kayleigh and Blake
July 27, 2019
Awesome dealership and service dept! Ken,Grant,Jeremy and the rest of the staff are awesome,polite,courteous and very professional! Wouldn’t by from or have my vehicle serviced by another Ken,Grant,Jeremy and the rest of the staff are awesome,polite,courteous and very professional! Wouldn’t by from or have my vehicle serviced by another dealership! More
by Bengalpete
Employees Worked With
Jeremy McMurtrey Sales Grant service, Carmen Kassis, Kenneth Staffieri
July 12, 2019
Good service but . I had a wait appointment for a oil change. It took over 1 1/2 hours. Why so long? But my service rep Brooke did everything she could do to expedite I had a wait appointment for a oil change. It took over 1 1/2 hours. Why so long? But my service rep Brooke did everything she could do to expedite. More
by RickyL
Employees Worked With
Brooke
June 30, 2019
Service Oil change went quick and smooth. Service personnel were helpful and courteous. Wait time was short, the technician was freindly. Will be happy to r Oil change went quick and smooth. Service personnel were helpful and courteous. Wait time was short, the technician was freindly. Will be happy to return. Cost of synthetic oil seems a bit high. Other than that, completely satisfied. More
by Jeep
Employees Worked With
Dennis Mckinnon
May 19, 2019
It was a good experience They were they were courteous nice and detail I would come back again they may sure and put plastic on the seats and paper on the floor so they wouldn They were they were courteous nice and detail I would come back again they may sure and put plastic on the seats and paper on the floor so they wouldn't miss your seats up More
by Charles
Employees Worked With
Selena Raquel maynard
May 08, 2019
Not the best Just want to thank Selena Maynard, for helping me out, in try to make sure my service gets done, very good employee and excellent attitude. Just want to thank Selena Maynard, for helping me out, in try to make sure my service gets done, very good employee and excellent attitude. More
by Jmonzon79
Employees Worked With
Selena Raquel Maynard
May 02, 2019
Oil Change and Service Scheduling Great explanations of services due and pricing. Friendly and courteous service. Truck was checked in quickly and the oil change was completed before t Great explanations of services due and pricing. Friendly and courteous service. Truck was checked in quickly and the oil change was completed before the estimated completion time. More
by Ram4387!
Employees Worked With
Sierra Caldwell
April 28, 2019
Oil Change New Battery Oil Change was routine - was able to take advantage of the three oil change offer. Battery was acting weak - they tested it and tried to charge it. T Oil Change was routine - was able to take advantage of the three oil change offer. Battery was acting weak - they tested it and tried to charge it. The battery would not charged, therefore I had them install a new one. The service associate was very professional and kept me well informed of all procedures. More
by RogerVan
Employees Worked With
Carmen Kassis, Melissa Fletcher
April 11, 2019
Great service Everything was great, Jane explained everything to me, she really knows her job and how to treat people. I also spoke to mike the mechanic , he soun Everything was great, Jane explained everything to me, she really knows her job and how to treat people. I also spoke to mike the mechanic , he sounded like a really good mechanic. Nice experience. More
by Janedart
Employees Worked With
Jane
