Performance GMC Cadillac Columbus
Carroll, OH
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Took my 2022 GMC terrain in for oil change and have transmission fluid changed. Car had 42800 miles. They told me their was a transmission seap and would put dye in when changing fluid to identify if t transmission fluid changed. Car had 42800 miles. They told me their was a transmission seap and would put dye in when changing fluid to identify if transmission was leaking. I drove car for a week and transmission fluid was all over tire, rim, cv joint, and soaking wet under the car. I took car back the following Thursday. They said they over filled transmission and had to drain it again and refill with the dye added. Within 30 miles of driving transmission fluid was spraying everywhere. I called dealer and they said they would refund money but would not fix the issue they created. In fact the managers exact words were "sometimes it works out and sometimes it doesn't"! So now car is at different dealer and if they caused damage not covered by warrenty I will be retaining a lawyer and suing this dealership! DONT TAKE YOUR VEHICLE HERE BECAUSE IF THEY SCREW IT UP THEY JUST THROW THEIR HANDS UP EVEN THOUGH CAR IS UNDER WARRENTY. THEN TELL YOU SOMETIMES IT WORKS OUT AND SOME TIMES IT DOESN'T! More
Phenomenal experience. I found the staff to be professional, courteous and knowledgeable. I will definitely recommend them to family and friends. I found the staff to be professional, courteous and knowledgeable. I will definitely recommend them to family and friends. More
Best service around! Keshia and the service department are always on top of things. I’ve even texted Keshia to help me schedule a service appt for an oil change! See Kesh Keshia and the service department are always on top of things. I’ve even texted Keshia to help me schedule a service appt for an oil change! See Keshia for your buying needs! More
I have been to this dealer several times since I have purchased my 2018 CTS from them. Each and every time they have provided me with exception service for warranty and repair items. Great service depart purchased my 2018 CTS from them. Each and every time they have provided me with exception service for warranty and repair items. Great service department and Robyn is one of the best in their service department. Thanks for taking care of me on 9/25/21 More
Cole miller, Mike,Kayla they are awesome an great business people to work with…Their dealership is great to work with it… Awesome place to get a vehicle business people to work with…Their dealership is great to work with it… Awesome place to get a vehicle More
You will never get better service anywhere like you get at Performance GMC Cadillac. Buy here! Get your service done here! You will feel like family! at Performance GMC Cadillac. Buy here! Get your service done here! You will feel like family! More
I only recently started coming back here again and it seems that the new management has quickly gotten things rolling again. Service is quick with lots of communication about the status of your vehicle a seems that the new management has quickly gotten things rolling again. Service is quick with lots of communication about the status of your vehicle and the work I've had done so far has been top notch. More
Excellent service writers, service was completed in a timely manner. Very nice waiting room with free snacks and beverages. Would highly recommend everyone to visit timely manner. Very nice waiting room with free snacks and beverages. Would highly recommend everyone to visit More
My last three services have been great with my 2015 Yukon and my 2014 Chevy and the detail on the Chevy was great thanks ! And people in service department are great ! and my 2014 Chevy and the detail on the Chevy was great thanks ! And people in service department are great ! More


