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Performance Toyota Bountiful
Bountiful, UT
1,571 Reviews
Performance Toyota Bountiful is a family-owned and operated dealership located in Bountiful, UT. We help drivers throughout the Greater Salt Lake City area find the right vehicle, financing, and service — all in one place. Conveniently located at 2380 S US-89, Bountiful, UT 84010, we serve Bountiful, Salt Lake City, Ogden, and the greater Utah communities.
Whether you’re shopping for a new or pre-owned Toyota, exploring Toyota Certified Pre-Owned vehicles, or visiting for certified service and genuine parts, our team is here to make the process simple, transparent, and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,571 reviews
April 03, 2013
Classic Bait and Switch On March 22, 2013 I contacted Classic Bait and Switch On March 22, 2013 I contacted Toyota of Bountiful to verify if they had a Toyota Tundra on their lot which they had adverti Classic Bait and Switch On March 22, 2013 I contacted Toyota of Bountiful to verify if they had a Toyota Tundra on their lot which they had advertised on their Web site. I spoke with a representative via Instant Message and called a Sales Representative to make sure that it was available before driving to test drive and possibly buy it. The Instant Message rep said it was there, the Sales Rep said it was there and about 15 minutes later the Sales Manager called me and also confirmed it was in stock. With high hopes I drove to the lot with the intention of purchasing the truck that the Web site and three separate employees said was there. Oddly enough no one could seem to find it; the truck simply did not exist. There was however a truck which cost $10,000 more available; would I like to purchase it instead? I declined their offer to buy and attempted to leave, only to be told that they would be sure to work with me. I agreed to stay for a while to see what could be done. The entire time was spent looking at the truck I wanted to trade in, which I found odd seeing as I had a trade in offer from Auto Trader .com and felt it was reasonable. The Sales rep kept asking me if they could get the numbers to work out would I buy a truck. The only problem was they did not have nor could they seem to find the truck or a similarly equipped and priced truck that I was interested in buying. I finally gave up and had to ask at least four separate times to get my keys back so I could leave. It was frustrating at the lack of response to return my property so I could leave. My wife and I felt like we were being held prisoners. The Sales rep and Sales manager finally apologized and promised to follow up with my after locating a vehicle that I would be interested in purchasing. They assured me that they would be able to make me a “great deal”. They also promised to call me with the details of the trade in offer and pricing of the truck that I went to see, which still could not be located, even at other dealerships. The following day I received a voice message saying “I hope we can work with you to buy that truck, if not we hope you can find another dealer to work with”. Still not knowing or wanting to find out if they had a truck in stock that I wanted to purchase, I went to Mark Miller Toyota. Mark Miller Toyota went above and beyond my expectations! Not only were they able to find a truck I wanted, they paid to have it delivered from another dealership located out of state. The process was quick easy and painless. It is how I expected to be treated at Toyota Bountiful. More
by anewt
April 02, 2013
Was only looking for some answers about maybe getting a car, but the staff was so helpful and knowledgeable and even found a way for me to save some money I ended up buying the car that day. car, but the staff was so helpful and knowledgeable and even found a way for me to save some money I ended up buying the car that day. More
by RCAcree
Employees Worked With
Josh Brinkerhoff, Weston Bird
April 02, 2013
My wife and I came into only to inquire about leasing a vehicle. We merely walked to the grocery store across the street from Bountiful Toyota. We had zero idea we would be driving away in a new car. Gerry vehicle. We merely walked to the grocery store across the street from Bountiful Toyota. We had zero idea we would be driving away in a new car. Gerry was very informative and thorough. He showed us the car that was in our price range (Corrolla) and we took it for a test drive. My wife loved the idea of getting into a lease, but was not sold on the car itself. She was ready to leave the dealership and search elsewhere. Gerry kindly asked what it would take to get her into a vehicle that day. She mentioned we needed to get into a Camry. We thought there was no way. Gerry went away for a few minutes while my wife and I expected to receive news indicating it would be impossible to have our demands met. Gerry returned with a huge smile on his face and said he had one option for us. It took my wife one glance and only a mile test drive and she was sold. Gerry never made us feel like we were out of our minds. When we mentioned we were leaning on trying a KIA or a Honda, he never spoke poorly of those companies. He was very professional and accurate. Ultimately it came down to how he treated us and trying all he could to get us into a new-dependable vehicle which we LOVE. We were also very impressed with Weston Bird, the financial manager. While my wife and I were attempting to wrap our minds around what had just happened, he was trying everything he could to make the numbers work. I am a dental student. My wife works part time. We have the money to make our lives manageable, but half of that money comes from student loans. He worked out the ins and outs to verify we would be able to manage the lease. Once again he never made us feel like we wouldn't qualify, but did what it took to make it work. We were very impressed and feel like we will never go anywhere else for a car. More
by toddmholman
April 02, 2013
Amazing experience with these guys. I felt like Gerry really went to bat for us to get us the car we wanted for the price we wanted. He didn't try to "sell" us at all, just wanted to help us get what we really went to bat for us to get us the car we wanted for the price we wanted. He didn't try to "sell" us at all, just wanted to help us get what we wanted. Great experience. Will use then again and again!! More
by Suzysholman
April 02, 2013
THEY GAVE US THE BEST DEAL AND BY FAR THE FRIENDLIEST PEOPLE WE'VE MET. SHOWED US HOW TO AND SET UP EVERY THING IN THE CAR, IT LOOKED GREAT. PEOPLE WE'VE MET. SHOWED US HOW TO AND SET UP EVERY THING IN THE CAR, IT LOOKED GREAT. More
by colleengunn7
Employees Worked With
April 01, 2013
Very good service and were willing to get the truck to my price range. Ron was very nice to work with. I would recommend this dealership. price range. Ron was very nice to work with. I would recommend this dealership. More
by wframpton
Employees Worked With
Weston Bird, Auggie Wasmund
March 31, 2013
The reason I have given high ratings for every category is because my husband and I bought two cars from Cameron Pringle and he was an absolute pleasure to work with. NEVER did I feel taken advantage of, is because my husband and I bought two cars from Cameron Pringle and he was an absolute pleasure to work with. NEVER did I feel taken advantage of, or pushed. Cameron was kind, considerate, friendly, talked open with us and really made purchasing our cars a great experience. I vow to never go to another dealership again! I will only shop at Toyota Bountiful. Initially I was worried about buying a new car, but Cameron made the entire process a pleasure. I will recommend this dealership to every person that I know. We went to 4 other dealerships this week looking for a car and Toyota Bountiful was very different. The other dealerships made us feel like we were just another number, another sale. Toyota Bountiful has a different feel. It was warm, inviting, almost like we walked into a place where we were amongst friends who truly cared for us and took care of us. Thank you Weston for talking us through all of the financial aspects of purchasing two cars. We understood every detail to our purchases because of his careful explanations. He never talked over our heads, but explained everything clearly and plainly. It was a pleasure to work with him as well!! More
by amberfujikawa
Employees Worked With
Cameron Pringle
March 29, 2013
Purchased a New Toyota Tacoma on March 23rd. Natalie was by far the best car salesperson I have ever worked with. She possessed a terrific knowledge of the Tacoma and made sure I new how to operate all th by far the best car salesperson I have ever worked with. She possessed a terrific knowledge of the Tacoma and made sure I new how to operate all the features on the new car before I left the dealership. Natalie made sure the vehicle I was looking at met my needs and was my price range. I was very impressed with entire dealership. Bountiful Toyota has done a wonderful job of creating a friendly very customer centric environment. I will definitely recommend Natalie and Bountiful Toyota for anyone looking at purchasing a new Toyota. Kelsey, in the finance department, assisted me in financing the purchase. She was very patient and friendly and was able to explain all the finance options available and find the best option that fit my needs. I was impressed with how quick the process was. I did not have to spend one minute more than necessary in what is quite often a painful experience. Both Natalie and Kelsey followed up with me the following business day. Natalie made sure everything was still good with my new car and made certain I was still happy with my purchase. More
by DarrenLaws
Employees Worked With
Kelsey Oxborrow
March 27, 2013
Natalie Nokes was extremely attentive to my needs and followed up with me better than any sales person I have worked with. She helped me select and acquire the right truck. I was impressed with her enthu followed up with me better than any sales person I have worked with. She helped me select and acquire the right truck. I was impressed with her enthusiasm and professionalism. She took time to treat me as a valued customer and I appreciated her personal attention. I had a great experience in acquiring my truck and I love it. More
by barryar
March 27, 2013
Inquired about a used car, in a certain make and model, and was told they had one on the lot. Drove from ogden to bountiful to wait 40 minutes for them to find the car, which was parked down the road at a and was told they had one on the lot. Drove from ogden to bountiful to wait 40 minutes for them to find the car, which was parked down the road at a dealer called affinity. Test drove two cars from another dealer, through bountiful toyota, that was the first sign that i should just walk out. Second i gave a price range and they far exceeded, and i was curious to trade in my old car, which they offered me next to nothing (1,500) but wait i just sold if for (4,000). They checked my credit with out my permission, two weeks after going in and not buying or requesting finance, which life lock let me know of, and i am going to get the authorities involved. My advice: do not waste your time, they are rude, no nothing about cars, and mark up cars from other dealers. The car from the other dealer was $4,000 less than you wanted Drew! nice job, idiot! I went to Mark Miller and bought a car from them, maybe go take a lesson on how to sell a car from them. I was a repeat customer and you just lost a ton of business from me, and everyone i know. More
by Shaunbrendan
