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Performance Toyota Bountiful

Bountiful, UT

4.3
1,571 Reviews
Performance Toyota Bountiful is a family-owned and operated dealership located in Bountiful, UT. We help drivers throughout the Greater Salt Lake City area find the right vehicle, financing, and service — all in one place. Conveniently located at 2380 S US-89, Bountiful, UT 84010, we serve Bountiful, Salt Lake City, Ogden, and the greater Utah communities. Whether you’re shopping for a new or pre-owned Toyota, exploring Toyota Certified Pre-Owned vehicles, or visiting for certified service and genuine parts, our team is here to make the process simple, transparent, and enjoyable.
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2380 South Highway 89

Bountiful, UT

84010

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Showing 1,571 reviews

August 31, 2022

Jack was the best customer service advisor I’ve had at Performance Toyota. He deserves some kudos for his courteous and friendly attitude. More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Sep 12, 2022 -

Performance Toyota Bountiful responded

We will make sure to relay this to Jack. Thanks so much for the kind words, Kate!

August 30, 2022

Meet me with smile, do everything nice and quickly. I 9 years bring my 5 cars here and I am very happy. More

by alex4477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shae Renn
Aug 30, 2022 -

Performance Toyota Bountiful responded

We are so glad to have you, Alex4477! We appreciate you!

August 27, 2022

2.5 hours to rotate tires and flush coolant with an appointment. A 60 year old could change all four tires on the side of a road faster. Now if there was no appointment I could see the long time. More

by Tytracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer clark
Sep 12, 2022 -

Performance Toyota Bountiful responded

TyTracy, it was wonderful speaking with you. Thanks for your patience with us and we hope to serve you again in the future!

August 24, 2022

Worst customer service experience I’ve ever had. I was lied to multiple times and they charged more than the quote I was given after being told they would honor it. Will NEVER go back. More

by No longer a customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They never gave their name. Finally worked with Zak.
Aug 30, 2022 -

Performance Toyota Bountiful responded

We would like to formally apologize for your experience and would like to ask for the chance to make it better. We would like to reach out to you but we cannot look up your contact information with the screen name provided here. Could you please reach out to us instead so that we can get more details and figure out what we can do to improve our customer service? Our guest relations manager, Crystal, can be reached at either (801)980-7956, or csturgeon@toyotabountiful.com. You could also call the dealership and ask to speak to service if you like. We look forward to hearing from you and, hopefully making your day!

August 18, 2022

Pleased with my technicians knowledge. He was able to get a great deal of work accomplished on my Rav 4. More

by Retep Ssog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not see his photo
Aug 19, 2022 -

Performance Toyota Bountiful responded

Thanks so much for visiting us, Retep Ssog! And thanks for the great review!

August 16, 2022

Great communication and support from Performance Toyota Bountiful. They were upfront and honest and I'm very happy with my new car! More

by brady884
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior, Alex Sturgeon
Aug 19, 2022 -

Performance Toyota Bountiful responded

Thanks, Brady884!

August 16, 2022

Easy to make an appointment for the next day. Randi the Service advisor was amazing! They helped look at my car and make sure my brakes were in great condition More

by dannyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randi
Aug 17, 2022 -

Performance Toyota Bountiful responded

We are happy to serve you, DannyC!

August 13, 2022

Well it’s a nicely laid out dealership but the prices are a bit high. Nearly $60 for an in cabin air filter is a little rediculous but when you can buy one at auto zone and put it in yourself in just five mi More

by Iad492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service advisor was a female, and she is not listed above
Aug 19, 2022 -

Performance Toyota Bountiful responded

Lad492, we are glad you were impressed with us besides the pricing issue. We hope to serve you again in the future!

August 09, 2022

My only issue with this dealership was that after my car was finished being serviced it sat in the service bay for at least 10 min. May of actually been there longer who knows, but I saw it sat there for a More

by BrianM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Aug 17, 2022 -

Performance Toyota Bountiful responded

BrianM, thanks so much for bringing this to our attention. We like to stay in constant and clear communication with our customers as much as possible, but yes, we are human and sometimes we slip up. We would like to thank you for your patience with us., and let you know we truly value you as a customer!

August 03, 2022

I worked with Zak in the Service Center and he was great. Really took care of me and got my car back up and running for a great price. 100% recommend. Especially Zak!! More

by Zachah2.zh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak
Aug 12, 2022 -

Performance Toyota Bountiful responded

Thanks so much for visiting us, Zachah2.zh!

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