Worst dealership and sales person I have ever dealt with. I just purchased a $43,000+ hybrid Avalon from this dealership. The salesperson, Garrett Lee, couldn’t spare a minute of his time to explain any of the features on the car. Actually had the nerve to request I call him at a later date to arrange a time to meet so he could go over some of the features. And that is after he knew I’d be in at a set time and date to purchase and pick up the car. You would think he’d have blocked out an hour or so to review the car with me. But no, he was too busy trying to make another sale. If this dealership’s service personnel are as bad as Mr. Lee, I’ll definitely regret purchasing a Toyota. Hopefully corporate will send me a survey so I can tell them how I really feel about this dealership. It should also be noted that the trunk of the car was dirty even after Mr. Lee promised the car had been cleaned. There were flower pedals on the trunk floor. And for this I paid $43,000. Should have bought a Honda. Update - In less than a day after posting my review, the General Sales Manager for Performance Toyota, Mr. Jermaine Dixon, contacted me and apologized for any misunderstanding. He arranged for a Product Specialist, Rashawn Jackson, to visit my home the next day and review all of the features on my new car. Mr. Jackson arrived on time and spent over an hour and a half assisting me in learning all the features of my new car. He was a true joy to work with. Mr. Dixon and Mr. Jackson truly care about customer service and delivering a quality experience. They have made me a fan of Toyota and their dealership. Hence, I give Perofrmace Toyota 5 stars.