Performance Toyota

scion Bought a 2014 Scion TC from Drew and I have to be frank because back then I would of never of gone to Performance because of being a younger guy nobod Bought a 2014 Scion TC from Drew and I have to be frank because back then I would of never of gone to Performance because of being a younger guy nobody there treated me like a serious sale. Drew on the other hand came to me and asked if I was helped, actually listened to what I specifically likedand not show me anything I did not want to see you. Drew is a very good salesman and I will always be there to buy another car again from him. He got me the car of my dreams and I am very excited about this car. Thank you Drew! More

Performance Toyota beats the competition Bought a used 2013 Avalon from Drew Hallman. Inquired over the internet and he called immediately. All people I dealt with at the dealership were to Bought a used 2013 Avalon from Drew Hallman. Inquired over the internet and he called immediately. All people I dealt with at the dealership were top notch professionals. Car buying is always a hassle, but it makes it easier when people are passionate about their product and aren't pushy or judgmental. Drew did a great job answering all my questions and even had the vehicle cleaned and detailed before I decided to purchase it. Even got out a couple of minor scratches that were there when I first test drove it. Drew has a lot of integrity and worked with me to make a deal that worked for both of us. More

New car purchase I bought a new Toyota Avalon on June 16 th and I'm so pleased with it . My sales person was Tyler Wood and I couldn't have asked for a more helpful pe I bought a new Toyota Avalon on June 16 th and I'm so pleased with it . My sales person was Tyler Wood and I couldn't have asked for a more helpful person . He was very pleasant and very knowledgable . He said that I should come back and let him help me learn my functions on this car not to many people would do that . They would let you fend for yourself . The financial department worked very hard to get me the best deal . I couldn't have asked for a more friendly group of people . I would definitely recommend them to other people . This is the second car I have purchased from them and I will definitely go back again . Thank you all I LOVE MY CAR !!!! More

Mr. Daniel Steinke Everyone we talked to very friendly & helpful. Got a good deal. Very patient salesman. Even though this dealership is further then I would like it was Everyone we talked to very friendly & helpful. Got a good deal. Very patient salesman. Even though this dealership is further then I would like it was highly recommend More

Buying Process made easy Performance Toyota made the process of buying a car easy. Drew was very helpful and made the process go smoothly. This is the 4th car bought at this Performance Toyota made the process of buying a car easy. Drew was very helpful and made the process go smoothly. This is the 4th car bought at this facility and each time is gets easier and more efficient. The new showroom is beautiful and inviting. The entire staff throughout the buying process was efficient and friendly which makes for a happy customer. More

Tundra Purchase A great experience from start to finish and my salesperson, Drew Hallman, provided me with exceptional help and knowledge along the way. I can't say e A great experience from start to finish and my salesperson, Drew Hallman, provided me with exceptional help and knowledge along the way. I can't say enough about my salesperson and Performance Toyota. Will definitely be purchasing my next vehicle through Drew. This is saying a lot coming from a previous owner of all Ford trucks. Drew helped find the right truck for me. Also, we have a BMW, and the services and customer service that is provided, blows BMW away - which is an impressive feat, considering that BMW sells themselves on their service. Thanks! More

Safety Recall Service Made an appointment in early February to have the "safety recall" service performed on my 2012 Toyota Camry hybrid - "Toyota dealers will apply sealan Made an appointment in early February to have the "safety recall" service performed on my 2012 Toyota Camry hybrid - "Toyota dealers will apply sealant and install a cover to the air-conditioning condenser unit-housing seam located above the airbag control module." Appointment was scheduled for 7:30am on 3/24/2014. The service rep said that they needed to schedule that far in advance in order to get the parts for the recall, and that the "fix" would take most of the day to complete. So I arrived at the service center at 7:30am and was told that they would call me when the car was ready. At 9am I received a call stating that they didn't have the parts to correct the defect. I spoke to the service manager and he indicated that Toyota had not delivered the parts that were supposed to arrive over the weekend. He promised to contact me as soon as they arrived in order to re-schedule the service. A week later he called and set up a schedule at my convenience for 4/2/2014. I had the car in at 7am and it was ready by 8:30am. The service manager went out of his way to make sure that I did not become a disgruntled, dissatisfied customer. More

Guys stay away from this dealership... tried talking with these folks few times... they will promise you promising figures to bring you into the dealership and later harass you... They even don't keep the ap these folks few times... they will promise you promising figures to bring you into the dealership and later harass you... They even don't keep the appointment.. I was almost near their dealership when Mario gave me a ring to say he will not be available that evening.... high time to be professional.... stay away from the pressure tactics they use to sign up for toyota finance... Go to Joseph Toyota (Colerain Av)... I walked into the dealership and they offered me the best price ..signed up for the car..took me just 25 minutes... Performance guys ..learn to respect your customers ! More

After 15 minutes walking the lot, & another 10 in the showroom, with not so much as a hi from any employee we had the receptionist page a salesman. We test drove a 2013 Rav4 with 65 miles on it. The vehi showroom, with not so much as a hi from any employee we had the receptionist page a salesman. We test drove a 2013 Rav4 with 65 miles on it. The vehicle was pulling to the left so badly that when I let go of the steering wheel it darted right into the next lane of traffic. After returning to the dealership I informed the salesman of the alignment issue to which he says “this is why I like to test drive with customers to show them how to drive our vehicles", he insisted on taking us on a drive because " we're not driving it right". After nearly hitting 2 cars he stated ' it might be a little out of alignment". After returning to the dealership the salesman calls up a service writer that proceeds to tell me “it’s not uncommon for vehicles to go out of alignment sitting on the lot". I said thank you for your time & left, I cannot say anything good about my experience. More