Personalized Auto

Worst experience ever. James the owner is the reason good Car Guys get a Bad Reputation! I have been trying to get $2000.00 credited back to the credit card it was put on James the owner is the reason good Car Guys get a Bad Reputation! I have been trying to get $2000.00 credited back to the credit card it was put on for over a month. If we file fraud charges on it the credit card company said they will proceed with criminal charges due to the amount so I’ve tried to be patient but looks like that isn’t getting us anywhere! They advertise that they are Accredited with the Better Business Bureau…… I couldn’t find them on the BBB website so I called and guess what I found out? They are false advertising that. Integrity is the only thing in life you have 100% control of and James Byrd the Owner has NONE. More