Pete Mankins Nissan

Great customer service and honest salesmen that are willing to do whatever they can to get you into a car!!! My credit isn't the best at the moment but this dealership still found a way to get me a bet willing to do whatever they can to get you into a car!!! My credit isn't the best at the moment but this dealership still found a way to get me a better deal than any other dealership could. More

This dealership screwed me. I bought the vehicle site unseen. There ad said I was buying a Pro-4x, they misrepresented the vehicle, lied to me, wouldn't send me the information I was wanting on it, when unseen. There ad said I was buying a Pro-4x, they misrepresented the vehicle, lied to me, wouldn't send me the information I was wanting on it, when they brought it to me they had me sign paperwork on the hood of the Xterra, very high pressure contract signing, then as I found out the vehicle wasn't what I thought, I tried to return the vehicle 2 days later. They said too bad, it was my problem now. If karma does exist, this dealership will go down for their unethical practices. More

I purchased a 2011 Hyundai Santa Fe GLS from Sophia Sund on August 14, 2012. After looking at the car and test driving it, I decided I would like to purchase it. I had a few issues regarding the flaws, th on August 14, 2012. After looking at the car and test driving it, I decided I would like to purchase it. I had a few issues regarding the flaws, though. The emblem on the steering wheel needed to be replaced or painted, the dings on the outside of the car needed touch-up paint, a bald tire needed to be replaced, the USB/Auxiliary plug did not work, and the key fob was missing. I was promised all of these issues would be corrected. All, except for one, were corrected either by Pete Mankins Nissan or Orr Hyundai in Texarkana. The finance manager, Sol, his supervisor, as well as Sophia Sund informed me the key fob needed to be ordered. I expected that. After three weeks I contacted Sophia and asked her to follow-up to find out when it would be in. She told me that Sol advised her it was on back order. Two more weeks went by so I called again. This time I spoke to Sol since Sophia was not in the office. He acted as if he has not heard he was supposed to order the key fob, but apologized and promised me that he would call his "buddy" and get it ordered for me. All of this happened a month ago. On November 9, 2012 I called Pete Mankins Nissan and asked to speak to Sol. He did not accept my call. I asked to then speak to his supervisor. I was transferred. The supervisor answered the phone via speakerphone. He asked how he could help me and I explained my issue. He then laughed and Sol spoke up. Sol said he never told me he would be ordering a key fob. He and his supervisor treated me like I had made the whole ordeal up. I explained to him that I took him on his word and this is not a good way to conduct business. I told him I would not have purchased my vehicle from his dealership had I known the standard features of the car would not be included. I then asked for Sols' supervisors bosses phone number or e-mail. The supervisor then told me that he did not have a boss and that he was the boss. I asked if he owned the company. He said no and that Pete Mankins owned it. I then asked for Pete Mankins phone number or e-mail address and he told me that he doesn't have anything like that, only a cell phone and he would not give that out to me. He refused to give me an e-mail address. Sol then started shouting a phone number out to me and told me it was a co-owners phone number. I hung up and then tried to call the co-owner. The line rung 3-4 times and then someone picked up the line and hung up. I called back six times. Each time the phone would ring different amounts. Sometimes it would ring three times, sometimes it would ring six. Whoever was on the other end, obviously did not have time to speak with me. Long story short, I was lied to. More

I have been shopping online for a 2012 Nissan Juke for couple of weeks. The one dealership that has been helpful during my search was Pete Mankins Nissan. Mrs. Sophia was not only helpful and informative couple of weeks. The one dealership that has been helpful during my search was Pete Mankins Nissan. Mrs. Sophia was not only helpful and informative she was there to answer all my questions. I was a bit about buy online from OK to TX. But she made our buying experience very easy! -Melissa More

These people lie to your face! They will NOT fix THEIR mistakes! They should work together. DO NOT let them talk you into postdating checks! mistakes! They should work together. DO NOT let them talk you into postdating checks! More

Poor service at service department along with a demeaning unprofessional service manager. Car was not repaired although under warranty involving a child safety issue with car. unprofessional service manager. Car was not repaired although under warranty involving a child safety issue with car. More

me and my wife bought not one but two nissans from ronnie at petemankins and i must say it was the easyiest place i ever bought from the salesman and the management were honest and fantasic it was just reall at petemankins and i must say it was the easyiest place i ever bought from the salesman and the management were honest and fantasic it was just really nice to finally find someone honest to deal with i know most people take the time to tell about the bad but i wanted to take the time to rell about the good i hope your experience is as good as mine was first class service all the way More

I recently purchased a brand new 2010 Nissan Altima from Pete Mankins Nissan and it was the most pleasant car buying experience I've ever had. Needless to say, after shopping around for the best price, Dav Pete Mankins Nissan and it was the most pleasant car buying experience I've ever had. Needless to say, after shopping around for the best price, David not only beat every price, he also delivered the car to my house. LOVE their website. One of the few dealers that has pictures of every car. (prices too) I would highly reccomend Pete Mankins Nissan to anyone interested in a car. Thanks again David! More

I am a small car dealer in Canada. I bought a late model import car from this dealership figuring they would not screw a fellow dealer. I was very WRONG. The car was as described BUT saying it went thru import car from this dealership figuring they would not screw a fellow dealer. I was very WRONG. The car was as described BUT saying it went thru their service/inspection dept is a joke, it probably was driven in one door and out the other. The brakes (front discs) were in bad shape, warped rotors. I drove it after picking it up and knew they had to be replaced (I flew down to pickup the car, hence no test drive possible). They also said the owners manual was present, it was not. I had to spend money to replace the rotors and buy a new manual. Of course not a lot of money but the principal of it all, they screwed a fellow dealer out of $300 when they could have done the right thing and addressed this but no, so I must rate them as do not do business with them. Most telling was their attitude after the sale, they would have nothing to do with me and it was 'not our problem' response. So avoid them like the plague. More

My husband and I had been searching for a car with more room for our growing family. We searched online and found a good car at this dealership. The price was very reasonable for such a new car. We contact room for our growing family. We searched online and found a good car at this dealership. The price was very reasonable for such a new car. We contacted Dave W. immediately about this car the next morning. I was told he would call me back to get some things started over the phone (being we live an hour away) such as submitting credit app and whatnot. But, he said first things first. A huge hail storm had came through the night before, so he wanted to check our vehicle for any hail damage before we did anything. He called back soon after telling me our car was fine, and had absolutely no hail damage. Great. We proceeded with the app. and was then speaking to Dave B. After asking about the car and the condition before we drove down, we were told that our car had no hail damage at all, for the third time. I was very cautious and did not want to drive all of that way for nothing,especially with children. He called us the next morning to discuss our financing, so we agreed to come down and do some paperwork. As soon as we were walking in, I could see our car from a distance. Looked great. Someone met us at the door and immediately escorted us in to see Dave B. We continued with paperwork on the car, as we were told 4 times in total that the car was in great condition. Being it was only 5 months old and under warranty, we complied and BELIEVED both salesmen. He no more than got the folder closed on our paperwork before he asked us if we knew about the hail damage on our car?!?! We spoke up and said that they had told us there was none at all!! He proceeded to show us many, many small dings all over the car. They knew they lied to us! The nerve to make a family drive that far to be lied to! They told us right off that they would fix it with their "dent guy", two days later. We are going tommorrow, so we will see what they lied to us about this time...until then...NEVER EVER PURCHASE A CAR FROM PETE MANKINS IN TEXARKANA! They are LIARS..period. More