Pete Mankins Nissan - Service Center

I have been pleased and disappointed in dealings with this dealership. I suppose everyone has problems now and again. Not following through on problems was a big thing . My new car was not properly asses this dealership. I suppose everyone has problems now and again. Not following through on problems was a big thing . My new car was not properly assessed for a problem that was there from day one! It’s took more than an exceptional amount of time to get it right . As for as the Service Department, I couldn’t be more pleased, Kristie Marlin is very knowledgeable, efficient and friendly. She is a plus for your dealership. More

It was time for my oil change. Took my Sentra in for oil change and tire rotation. Also had a sensor acting up, they checked it for me and had to replace it. As usual, it didn't take as long as they said change and tire rotation. Also had a sensor acting up, they checked it for me and had to replace it. As usual, it didn't take as long as they said and they did a great job. More

Great service always and staff isVery friendly ..This is Great service always and staff is Very friendly ..This is a very Nice facility and roomy enough with COVID that you aren’t real close.. Courteous Great service always and staff is Very friendly ..This is a very Nice facility and roomy enough with COVID that you aren’t real close.. Courteous staff More

We took our vehicle in for a Recall....The service techs SHOULD NOT HAVE EVER TOUCHED anything inside our vehicle meaning Stereo, climate controls, deleting our Bluetooth options, seat settings, auto lights SHOULD NOT HAVE EVER TOUCHED anything inside our vehicle meaning Stereo, climate controls, deleting our Bluetooth options, seat settings, auto lights were turned off and so much more. Everything in our vehicle had been changed or removed and they were not even working on anything on the inside. VERY VERY VERY Disappointed in this dealership and this is why we didn't purchase our vehicle from this location. We will never take our vehicle back to this location ever again for any reason if this is they way they allow there people to operate. We are done with the Nissan Place in Texarkana. Also the mileage they put down for in was correct, but the mileage for out was incorrect the vehicle had been drove and WHY??? we took pictures of the OD when we parked at the dealership there was no need to drive the distance that was on it and you don't get that by moving a vehicle from the service area to the parking lot. We will make sure everyone we know never comes to this dealership for anything we would rather go to Bossier City that is where we purchased our Nissan from there prices were cheaper and no xx!!!! More

Nope. I have no input. Price seemed too high for what I assumed was warranty work. I will use other sources for now on. Thanks. assumed was warranty work. I will use other sources for now on. Thanks. More

Johnathan was extremely helpful in answering questions about my Armada. He walked me through things no one had been able to help with before! Thanks!! Johnathan!! about my Armada. He walked me through things no one had been able to help with before! Thanks!! Johnathan!! More

My front passenger tire was low. Also I payed for the wash and vacuum. My car was still dirty on the outside and the back seat wasn’t vacuumed at all. I paid $100 for an oil change, tire rotation, wash, wash and vacuum. My car was still dirty on the outside and the back seat wasn’t vacuumed at all. I paid $100 for an oil change, tire rotation, wash, and vacuum. I called the facility to inform them that the back seat wasn’t vacuumed at all. I was told to come back and get the back seat vacuumed. How will I be comped for having to drive my car all the way back up there for them to fix a mistake that was on there part besides the vacuum and wash that I’ve already paid for? More

I had a wonderful time at the dealership. I was greeted promptly as I pulled up on the property. The service was great and done in a timely fashion. Thanks again for the great experience. promptly as I pulled up on the property. The service was great and done in a timely fashion. Thanks again for the great experience. More

Very professional I definitely will be purchasing my next new vehicle from them . I would definitely recommend them service department is awesome. Definitely 5 stars. new vehicle from them . I would definitely recommend them service department is awesome. Definitely 5 stars. More

I have been very pleased with the dealership's service. I just went in yesterday for my first service on my car. Everything and everyone went fine. just went in yesterday for my first service on my car. Everything and everyone went fine. More