Fred Anderson Toyota of Columbia - Service Center
West Columbia, SC
57 Reviews of Fred Anderson Toyota of Columbia - Service Center
Apparently bought toyoguard and family plan with tire rotations and oil changes when bought my truck , every time I go for service they tell me something different I'm not covered and change their story, rotations and oil changes when bought my truck , every time I go for service they tell me something different I'm not covered and change their story, next time I go they say I am covered , can't deal with this deceit and total lack of honor. All I can say is it is going to come back around and bite them in the xxx someday. More
I purchased the family service plan with my Sienna when I bought it from Fred Anderson in 2018. I’ve been taking my vehicle there for oil changes which I was told were covered in my $995 service care plan f bought it from Fred Anderson in 2018. I’ve been taking my vehicle there for oil changes which I was told were covered in my $995 service care plan for the life of the vehicle. I have never had problems with this. Peter Boulware has been honoring that contract and I would only pay for my tire rotation. I go in for my routine service today and am informed that if I have not accepted all routine maintenance recommended by the service department which was an astronomical amount then my oil change isn’t covered. I left there paying over $100 for an oil change and tire rotation that I could have paid half for at my local auto mechanic. I only purchased this service plan to save time and money. I will never go to this dealership service again and will not purchase a car from Peter Boulware. More
I have called this dealership General Manager several times and get no answer, also sent a email to the service manager and have not heard from them. My not course of action will file a complaint with times and get no answer, also sent a email to the service manager and have not heard from them. My not course of action will file a complaint with the SC consumer protection for breach of contract. More
I have had my Corolla serviced at Peter Boulware since I bought it. Every time I have brought my car in I have had exceptional service! Today was no exception. The gentleman that helped me was friendly, k bought it. Every time I have brought my car in I have had exceptional service! Today was no exception. The gentleman that helped me was friendly, kind and went out of his way to help me. I love this place. I will continue to bring my car in for service needs and I will be bringing any future cars here as well! Thank you! More
I had awesome new car purchase experience at this dealership back in December. I visited unexpectedly for specific reason to this dealership service department last week. Service manager Michael Crea dealership back in December. I visited unexpectedly for specific reason to this dealership service department last week. Service manager Michael Creagh took excellent care of the problem that i had. Hats off Michael Creagh and Peter Boulware Toyota of Columbia! Their appointment system is great. But i would request to work on the service wait time a little bit more. (though i am giving 5 star) We the car users go to the dealership for a reason. I have heard so many bad reviews about car dealership service. People like Michael Creagh and Peter Boulware service team has the ability to heal that bad reputation of the service department and make more people interested towards dealership service visit! More
I purchased my car new and have to toyotaguard wirh it and the plastic stuff tbey place on the hood is peeling. I have had many conversations regarding it and promises to have it repaired and no one follo and the plastic stuff tbey place on the hood is peeling. I have had many conversations regarding it and promises to have it repaired and no one follows up. I have no desire to buy toyota or from this flagging footballer. My car only has 18000 miles and is garaged and all they wanted to do was buy it and when i said no they ghost my calls. MAN up Peter....I will apologise for calling you a shotty footballer if you fix my car....oh yeah i gave good reviews on service thinking you would fix my car but now you are all 00000. The service manager micah has my number and if you need more clues im the auatralian woman. Your welcome Columbia. More
awesome Once again I was greeted promptly and service was complete in a very timely manner. They have the best service department I have ever been to. I highl Once again I was greeted promptly and service was complete in a very timely manner. They have the best service department I have ever been to. I highly recommend! More
Fantastic service department! I always get my Toyota Camry serviced at Fred Anderson Toyota of Columbia and consistently have a great experience. Today I was super nervous taking m I always get my Toyota Camry serviced at Fred Anderson Toyota of Columbia and consistently have a great experience. Today I was super nervous taking my car in because it was making a funny noise (bolt in tire). I left with the problem solved and my car felt great driving home! Thanks for the great service, Ron! More
Ron and the service folks are absolutely the best - and i say that with 40 years of car ownership behind me. the work is strait forward, no smoke and mirrors, and price is exactly as expected and reasonable say that with 40 years of car ownership behind me. the work is strait forward, no smoke and mirrors, and price is exactly as expected and reasonable More