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Fred Anderson Toyota of Columbia - Service Center

West Columbia, SC

2.4
57 Reviews

57 Reviews of Fred Anderson Toyota of Columbia - Service Center

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January 13, 2020

I have almost 260 K on my Camry, and all of the services have been performed at this store or their sister store in Charleston. Never have I had a negative experience, always treated great and given realist More

by atnelson22
Recommend Dealer
Yes
Employees Worked With
Scott Stone, Amber Shealy, Demetrios Glekas, Kim Mathers, Ron Krikland, Sabrina Manning, Bill Sonesen
Jan 14, 2020 -

Peter Boulware Toyota of Columbia responded

Thank you for this awesome five-star review! I am sure you have had many memorable experiences with your Camry. Drive safe!

January 06, 2020

In 2014 I purchased a certified 2011 Camry..Fred Anderson has taken excellent car of my car. Prompt, courteous service! Highly recommend this Toyota Dealership! More

by bettyannfranks
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 14, 2020 -

Peter Boulware Toyota of Columbia responded

Thank you for taking the time to tell us about your experience! We know you and your Camry have had great times together. Drive safe!

January 03, 2020

Thoroughly trust dealership with service. Technicians and service personnel are super!! Robert Bingham was extra helpful. This dealership is by far one of the best. More

by rpeggyb1
Recommend Dealer
Yes
Employees Worked With
Robert Bingham
Jan 05, 2020 -

Peter Boulware Toyota of Columbia responded

Thanks for the 5 stars! Take care.

December 26, 2019

Love the professionalism and quality service I always receive at Fred Anderson Toyota. Always a pleasure to get my car serviced there. It’s the only place I’ve had my cat serviced More

by piacobelli
Recommend Dealer
Yes
Employees Worked With
Amber Shealy
Dec 30, 2019 -

Peter Boulware Toyota of Columbia responded

piacobelli - We are so delighted to hear that you had a professional and quality service experience at our dealership. Visit us again soon.

December 03, 2019

Great service. Wes and Ron always great! Clean service area. They are fast and helpful. Friendly service and always get you in and out in time. More

by Jimarthur
Recommend Dealer
Yes
Employees Worked With
Wes, Ron Krikland
Jan 05, 2020 -

Peter Boulware Toyota of Columbia responded

Jim - thanks for the 5 stars. We appreciate it!

November 22, 2019

Great Service Best service ever that I ever had and my husband and I have been with Fred Anderson Toyota for the past seven years now and this is the best experien More

by jenneferthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Nov 25, 2019 -

Peter Boulware Toyota of Columbia responded

jenneferthomas - So happy to hear you had a helpful and courteous service experience with Steve Amick and that our dealership surpassed your expectations. Visit us again soon.

November 05, 2019

My service representative provided exceptional service, had excellent communication skills and explained what was done to my auto. I greatly appreciated the time spent with me. This was very important fo More

by Kathy Duncan
Recommend Dealer
Yes
Employees Worked With
Demetrios Glekas
Nov 06, 2019 -

Peter Boulware Toyota of Columbia responded

Thank you for taking the time to share your positive experience with us, Kathy!

October 19, 2019

Excellent service!! Wes was a super staff member! He was very helpful and through. He was a very nice staff member with a smile and very considerate. More

by Eugene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes
Oct 21, 2019 -

Peter Boulware Toyota of Columbia responded

Thank you for taking the time to leave this positive review, Eugene!

October 17, 2019

Fast and professional Fast friendly service at a great dealership. Employees are very helpful. Would recommend anyone to go to fred anderson. Never have had a bad experienc More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmann batzel
Oct 18, 2019 -

Peter Boulware Toyota of Columbia responded

We appreciate the kind words. Thanks for sharing, Bill!

September 30, 2019

Poor customer service for recommended maintenance. I have a Toyota Rav4, 2015, that I made an appointment to have service done on the vehicle. The tires needed rotation and balancing. I had an appoint More

by duderx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Schimek
Oct 02, 2019 -

Peter Boulware Toyota of Columbia responded

We apologize for your experience and wait during your service visit recently. We are constantly working on improving our turnaround time in our department and will address this with our service team. If you want to speak further about this issue, please feel free to reach out to Customer Relations Manager Michelle Mitchum at mmitchum@anderson-auto.com or 803-726-2401.

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