Back

Fred Anderson Toyota of Columbia - Service Center

West Columbia, SC

2.4
57 Reviews

57 Reviews of Fred Anderson Toyota of Columbia - Service Center

Sort by
August 23, 2019

Fast. Friendly. Affordable. Dependable. Excellent customer service. I was able to complete my service needs during my lunch break. I appreciate that! Always great service rendered at Fred An More

by Thea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Callanan
Aug 26, 2019 -

Peter Boulware Toyota of Columbia responded

Thanks for taking the time to leave this review, Thea!

August 01, 2019

11:20 Service was in a reasonable timeframe. The staff was friendly and knowledgeable. Accommodations in the waiting room allowed the time to pass quickly. More

by hjohn1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Dunbar-Bates
Aug 01, 2019 -

Peter Boulware Toyota of Columbia responded

We appreciate your positive review! We look forward to helping you again soon.

July 28, 2019

Good service Bought and been getting serviced there for two years. They had a hiccup a few months ago but mad it right without fussing. Will keep going back. More

by Buckshot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Drakeford, Demetrios Glekas, Ron Krikland, Paul Ahn
Aug 01, 2019 -

Peter Boulware Toyota of Columbia responded

Thank you for your review! We look forward to seeing you again soon.

June 22, 2019

Excellent service and pricing Chris Callanan was pleasant and reassuring with my service today. Very confident in his job and tech did an excellent job inspecting and servicing my More

by Jasondsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris callanan
Jun 27, 2019 -

Peter Boulware Toyota of Columbia responded

Jason - thank you for rating our service department as 5-star!

June 22, 2019

Fred Anderson To Outstanding customer service. 10 out of 10 Service manager Christian Brown greeted me as soon as I arrived. He not only remembered my name but details of our conversation from months ago at my More

by Rvfulltime2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Brown
Jun 27, 2019 -

Peter Boulware Toyota of Columbia responded

Thank you for making the change! We are glad you received outstanding service with us. Looking forward to servicing your vehicle for years to come.

June 19, 2019

Always great service! Justin was very polite, helpful, and informative. Nobody wants to fork out hundreds of dollars unexpectedly but Justin made the experience much more b More

by SamW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 20, 2019 -

Peter Boulware Toyota of Columbia responded

Thank you for taking the time to leave this positive review, Sam!

June 13, 2019

Always Top-tier Service! We have two Toyotas and bring them both to Fred Anderson for maintenance/service. The staff is always friendly and they work to ensure we're informed More

by ToyotaWill09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Schimek
Jun 20, 2019 -

Peter Boulware Toyota of Columbia responded

We appreciate you continually choosing to service your vehicle with us. Thank you for leaving this positive review!

June 07, 2019

Service The person that checked me in was great and friendly, but the service was not good. My car was not washed or vaccumed out as this is part of my servic More

by Jen2f3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 27, 2019 -

Peter Boulware Toyota of Columbia responded

Jen - thank you for the feedback. We apologize for the vehicle not being washed and vacuumed and will share this with members of our team.

June 05, 2019

Great fast Service! Fred Anderson should take pride in their Service! Great people and fast service. The next car I buy or trade will be with them. The only con I had tod More

by Pearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Krikland
Jun 07, 2019 -

Peter Boulware Toyota of Columbia responded

Pearl - we apologize for our car wash being out of order. Thank you for taking the time to leave feedback!

May 04, 2019

Great Service Fred Anderson Toyota-Columbia was so helpful and accommodating. I had a bolt in my tire and called the dealership spoke with a service department rep More

by GoKGo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Brown, Robert Drakeford
May 07, 2019 -

Peter Boulware Toyota of Columbia responded

Thank you for leaving this positive review about our service department!

...
4