Pettus CDJR Farmington

They were very helpful and made sure they gave me updates on my part that was back ordered. on my part that was back ordered. More

Dealership and service department at this facility doesn't go above and beyond. I have been with this lemon of a jeep renegade and it's going to take me a total, so far because the radio still isn't i doesn't go above and beyond. I have been with this lemon of a jeep renegade and it's going to take me a total, so far because the radio still isn't in almost a year to recieve a back ordered part twice now. Due to the screen not working I can't use my navigation system, I can't see what controls or setting on the display so instead of giving me a rental for just my vacation it was a no go. This service department could definitely step up their game when it comes to customers satisfaction. They just kept saying their hands are tied. Careful with your warranty there because back order parts take over half a year to get to the facility and make sure you are checking in on the part if it is on back order because they won't be trying to get back to you unless you make it a point to stay on top of them. I can barely afford a oil change to keep the warranty. What's the point of a warranty if they can't honor it? Just think they could try a little harder for their customers:) More

Great work preformed fast. People friendly and helpful answers all your questions and concerns. Will recommend to all my friends. People friendly and helpful answers all your questions and concerns. Will recommend to all my friends. More

I feel confident knowing the mechanics will do what I asked. The staff is always courteous asked. The staff is always courteous More

Treated with respect. A friendly atmosphere, and cooperation. Answered all questions and all with a smile. A friendly atmosphere, and cooperation. Answered all questions and all with a smile. More

A great place to do business, they are fast and reliable and very thorough. I went in to get a key fob program and while I was there they air my tires and anything else that they could see and very thorough. I went in to get a key fob program and while I was there they air my tires and anything else that they could see More

Hannah and team are always attentive to my needs and very accommodating. They have a high regard for my time and get me taken care of quickly. I can’t ask for a better service center. Thank you!! accommodating. They have a high regard for my time and get me taken care of quickly. I can’t ask for a better service center. Thank you!! More

Service dept is off the charts, friendly, courteous, and professional. Highly recommended. I haven't bought a vehicle from them but can tell you that anyone there I came in contact with has always treated m professional. Highly recommended. I haven't bought a vehicle from them but can tell you that anyone there I came in contact with has always treated me with respect and been friendly, even knowing that I was not buying anything, again highly recommended. More

The technicians are knowledgeable and everyone was friendly and well-organized. I trust having them service my vehicle. friendly and well-organized. I trust having them service my vehicle. More

They informed me of the cost upfront. They completed the work in a timely manner. They even took the time to replace a hose that would have given me problems later. They completed the work in a timely manner. They even took the time to replace a hose that would have given me problems later. More