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Pettus Chrysler Dodge Jeep Ram DeSoto
De Soto, MO
271 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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271 Reviews of Pettus Chrysler Dodge Jeep Ram DeSoto
May 12, 2026
Absolutely the worst on warranty related issues. Big run around, calls not returned. They do not care. Shame on them as the vehicle was purchased to transport a disabled family member. They do not w Big run around, calls not returned. They do not care. Shame on them as the vehicle was purchased to transport a disabled family member. They do not want to honor the extended warranty. More
by ragsdalemaureen
Employees Worked With
Nicole and Colton, Mike Mills
December 30, 2025
Pleasant experience. Highly recommended. Buying a new car is typically a long and drawn out experience. We were in and out in a couple of hours. Highly recommended. Buying a new car is typically a long and drawn out experience. We were in and out in a couple of hours. More
by kp red ocince69
Employees Worked With
Mike Mahurin
September 04, 2025
Had my new 2500 Ram for 2 weeks and it went in to dealership for brake issue. Has been there for 2 months now and still no word on when it will get fixed. Was told I don't get a loaner or rental. The dealership for brake issue. Has been there for 2 months now and still no word on when it will get fixed. Was told I don't get a loaner or rental. The dealership and Chrysler Customer Care don't seem to want to help. More
by Robarmyman
Employees Worked With
Service Manager
August 06, 2025
I have no problem with Pettus employees . They are great ! But the price I paid for a 3 year battery is robbery ! You need to get more competitive . They are great ! But the price I paid for a 3 year battery is robbery ! You need to get more competitive . More
by CHUCKSDART
Verified CustomerEmployees Worked With
Don't remember
August 06, 2025
Took my car in for a Turbo leak in which I had photos of the leak, they told me they couldn't find it, told me to take it to a aftermarket shop for them to diagnose. That shop verified the leak. the leak, they told me they couldn't find it, told me to take it to a aftermarket shop for them to diagnose. That shop verified the leak. More
by WINTERSAN316
Employees Worked With
N/A
July 09, 2025
cost to much just to have a small battery replaced and installed $650.00 will not take it to Pettus again And I will not buy another car or truck from Pettus again , will go some place else installed $650.00 will not take it to Pettus again And I will not buy another car or truck from Pettus again , will go some place else More
by PWMILLIGAN510
Employees Worked With
don't know who worked on it
July 06, 2025
I'm very disappointed, I took the car in for a/c repair. When I took it in, it blew cool air, after getting it back it blew hot air. I was told the compressor is bad. I understand that it needs a new com When I took it in, it blew cool air, after getting it back it blew hot air. I was told the compressor is bad. I understand that it needs a new compressor, but why is the air hot now when it was at least cool when I brought it in. I called for an explanation and was told it was because the compressor was told it shouldn't have worked at all....bit it did. More
by STEVE138
Employees Worked With
n/a
