Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Auto Plaza Chrysler Dodge Jeep Ram - Service Center
De Soto, MO
72 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
72 Reviews of Auto Plaza Chrysler Dodge Jeep Ram - Service Center
Sort by
June 08, 2025
Fast, friendly, and inviting staff and facility. You get the typical small town dealership experience (everyone knows everyone). You don't feel like you're rushed or just a number. They're really si You get the typical small town dealership experience (everyone knows everyone). You don't feel like you're rushed or just a number. They're really sincere. More
by KWHEELS_Z28
Verified CustomerEmployees Worked With
Josie Petsch
June 03, 2025
I RECEIVED A RECALL NOTICE ON MY TRUCK . I LET MELISSA AND JOSIE IN THE SEVICE DEPARTMENT KNOW. THEY JUMPED ON IT FOR ME AND GOT IT TAKEN CARE OF AT A RAPID PACE. I WOULD ALSO LIKE TO THANK I LET MELISSA AND JOSIE IN THE SEVICE DEPARTMENT KNOW. THEY JUMPED ON IT FOR ME AND GOT IT TAKEN CARE OF AT A RAPID PACE. I WOULD ALSO LIKE TO THANK LOU THE TECHNITION FOR GETTING IT DONE PROPERLY FOR ME. 5 STARS TO THE CHRYSLER DESOTO SERVICE TEAM. More
by BIGMIKE2
Employees Worked With
MELISSA, JOSIE,LOU
May 26, 2025
Poped in to get an oil change , And tires rotated . I didn't have an appointment but to my Supprize they got me right in . Years of service and always a great experance ! I didn't have an appointment but to my Supprize they got me right in . Years of service and always a great experance ! More
by SETH OLIVER
Employees Worked With
Young female
May 23, 2025
I had my van in because the key fob would not come out. When I picked it up it wasn't fixed and I had to return it. It was fixed the 2nd time, but I had to pay the warranty $100 deductible again ????. When I picked it up it wasn't fixed and I had to return it. It was fixed the 2nd time, but I had to pay the warranty $100 deductible again ????. More
by ALAN-CHAPMAN
Employees Worked With
Ms Petsch was very helpful
April 21, 2025
Purchased Jeep's flagship model, the Grand Wagoneer Series III, as a used vehicle. Drove the vehicle for nearly 3 months before electrical issues arose. Made my first payment on the vehicle, the cosmet Series III, as a used vehicle. Drove the vehicle for nearly 3 months before electrical issues arose. Made my first payment on the vehicle, the cosmetic work isn't even finished and the dealership is ready to wash their hands of it. As of right now the vehicle does not run and the purchased extended warranty does not cover the repairs. Repair date has no estimated completion date due to the wiring harness being unavailable. More
by Wagoneer22
Employees Worked With
Unnamed
April 13, 2025
Courteous, professional and set my expectations when issue was discovered & needed to be addressed. I was offered a ride more than once 😀since I would be at dealership for a while. Since 2015 we have issue was discovered & needed to be addressed. I was offered a ride more than once 😀since I would be at dealership for a while. Since 2015 we have purchased 4 vehicles at Pettus 👍 More
by DFGROBE
Employees Worked With
All were GREAT!!
April 11, 2025
We were on a countdown to derate,, for those,of you that don’t know it where you are limited to 5 mph after you go 120 miles. They were able to get us in and diagnosed without a proper appointment. Ordered don’t know it where you are limited to 5 mph after you go 120 miles. They were able to get us in and diagnosed without a proper appointment. Ordered the parts and after 2 days repaired, and back on our 8-0 mile journey. Most dealerships were backed up 30 days just for an appointment! More
by davidsofia
Employees Worked With
Randol
