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Auto Plaza Chrysler Dodge Jeep Ram - Service Center

De Soto, MO

4.4
74 Reviews

74 Reviews of Auto Plaza Chrysler Dodge Jeep Ram - Service Center

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May 25, 2019

oil change and tire rotation The service is always great. the staff is friendly. Jason Scherrer always stops and says hello. There is a playroom for my granddaughter and she lo More

by rubyred52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Shearer
May 28, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thanks for your five star feedback on our service team & Jason Shearer! We look forward to seeing you in the future! #AutoPlazaFamily

May 24, 2019

Always top notch service We always receive quality top notch, friendly and fast service. We are always happy to extend an invite to others to try Auto Plaza's setvice departme More

by SLOTRUK1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Shearer, Allan Fexer
May 28, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thanks for your five star feedback on our service team & Jason Shearer! We look forward to seeing you in the future! #AutoPlazaFamily

May 24, 2019

Felt taken advantage I went in for routine oil change and a check engine light diagnosis. They called me and said the light was due to a flash needed on the car. Which cos More

by TIFFANY.MARSH112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allan Fexer
May 22, 2019

As desribed All work was preformed as described. They went above what the factory said to do and so far everything is ok. Would recommend them to anyone More

by TERRY.DOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kinkeade
May 28, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thanks for your feedback on Kevin R Kinkeade! We appreciate your kind words and your business. Come back & see us anytime! #AutoPlazaFamily

May 15, 2019

Never a good experience I have yet to have a good experience at the Auto Plaza location. I purchased a brand new 2019 jeep Cherokee latitude here and have gotten nowhere with More

by ccammie00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen
May 10, 2019

It was great service and reasonably priced. My vehicle was taken right in, I was called before anything additional was done, and it was fixed right the first time. The mechanic, Andrew Wendt doe More

by tracyhuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin (40), Andrew Wendt
May 15, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thanks for sharing your five star feedback! Andrew is a talented and treasured part of our team and we appreciate your kind words!

April 30, 2019

First service appointment. We had our first oill change and recall work done, since purchasing our truck from you, in October. It was convenient, fast and a professional appoint More

by jepage78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dickey
May 01, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thanks for your feedback on our friendly Chrysler service advisor Jason Dickey! We really appreciate your business. It is so important to us to deliver a professional, fun, fast and friendly experience to our customers - this makes us so happy to hear! Come back and see us :)

April 26, 2019

Recall repair They fixed a recall on my 2018 Ram 3500. They did it in a reasonable amount of time and were friendly in the process. Problem solved according to reca More

by SICRON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dickey
Apr 29, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thanks so much for your five star feedback on Jason Dickey our friendly Chrysler Service Advisor! We appreciate your business!

April 23, 2019

Overall Experience Definitely recommend this place. Very helpful, and the whole process was very smooth. I test drove my jeep wrangler on a Wednesday and bought it that’ More

by haleymidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Coleman
Apr 24, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Haley thanks so much for sharing your experience about shopping with Bradley Coleman. Brad has been a part of our team for a long time and works hard to deliver experiences like this every single day! Welcome to the #AutoPlazaFamily - we can't wait to see you in our service drive!

April 23, 2019

Routine service The employees are always very professional and friendly. Even without an appointment the time spent waiting is fine. The waiting area is tidy and cle More

by ANGIESMITH4314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dickey
Apr 24, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Hello - Thanks for your five star feedback on working with our Chrysler Service Advisor Jason Dickey! Our team works hard to deliver top-notch customer experiences like this every single day! We look forward to seeing you again!

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