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Pettus Chrysler Dodge Jeep Ram Farmington
Farmington, MO
524 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 524 reviews
June 10, 2019
Great dealership Fast friendly honest service. Always helpful and friendly. Called me and got me in early for a recall. I always recommend this dealership. Just good Fast friendly honest service. Always helpful and friendly. Called me and got me in early for a recall. I always recommend this dealership. Just good people.not big city. More
by l.teague44
Verified CustomerEmployees Worked With
Mary Davis, Melissa Arnold
June 08, 2019
disappointing I said I would recommend this service center but with a whole lot of bad points. are they the worst I've dealt with? no. not yet but it doesn't seem t I said I would recommend this service center but with a whole lot of bad points. are they the worst I've dealt with? no. not yet but it doesn't seem to be getting any better since auto plaza has taken over this dealership, service dept has went down hill. everytime i'm in there they either start late, or finish late on my repairs. no courtesy if my time. last Friday I went in for simple oil change and rotation. cant do it on Saturday anymore because they are not open. so I had to take a day off of work to meet maint schedule demands. my car was late going back to shop. took an hour to get work done. technician said he found a bad bushing and it needed to be fixed. he said the part I needed they did not have in stock. I said order it and call me. 3 days later I call down to parts dept and they said the part just arrived. transferred to service to set an appointment for repairs. scheduled for thursay morning at 9. i told the guy i needed the car done before 2 pm. he said no problem. dropped car of that morning got a call around 10and said it would not be ready by 2 because they ordered the wrong part. had to leave the car again overnight to get it fixed. again. not happy with service dept Melissa is always very nice and polite and tried to make sure I was happy when I picked the car up on Friday. liz also does a good job More
by TWELVEPACKS
Employees Worked With
Melissa Arnold, Jason Dickey
June 06, 2019
Amazing Superb customer service, very friendly staff and easy to work with. They make car shopping enjoyable and effortless. I highly recommed shopping with A Superb customer service, very friendly staff and easy to work with. They make car shopping enjoyable and effortless. I highly recommed shopping with Auto Plaza Farmington for your next car or truck. More
by moagent12
Employees Worked With
Chad Browers, Walt Mills
June 04, 2019
Great Service I always have a good experience when using their service department! Great customer service, they always make Sure their customers are taken care of a I always have a good experience when using their service department! Great customer service, they always make Sure their customers are taken care of and know what’s going on! More
by Haley
Employees Worked With
Melissa Arnold
June 04, 2019
Recall wirk performed quickly and courteously Quick and courteous recall repairs. Liz was very polite, prompt and helpful. The work was completed when and as promised. I can only rate them on reca Quick and courteous recall repairs. Liz was very polite, prompt and helpful. The work was completed when and as promised. I can only rate them on recall work, as this has been my only experience with them. More
by CHRIS.GREMMINGER
Employees Worked With
Liz Hooper
June 03, 2019
FRIENDLY, NO PRESSURE SALES This is the second time using this dealership location although it was Crown Motors the time before. Easy to work with and Mark is such a great person This is the second time using this dealership location although it was Crown Motors the time before. Easy to work with and Mark is such a great person to deal with. Would recommend this place to everyone for a friendly and professional buying experience. More
by lbolius61
Employees Worked With
Jim Mann, Mark Easter The Old Guy
June 01, 2019
The employees are real polite and helpful. The employees are real polite and very helpful. I have been there to have oil changes and tire rotations. And any recalls. I have not had any problems The employees are real polite and very helpful. I have been there to have oil changes and tire rotations. And any recalls. I have not had any problems with my services. More
by brendaoverby
Employees Worked With
Mary Davis, Melissa Arnold
May 30, 2019
The are a very great place Great place great ppl to deal with always very informative never have to wait very long to get service wrk done they always make sure u are completely Great place great ppl to deal with always very informative never have to wait very long to get service wrk done they always make sure u are completely satisfied with the wrk More
by tyboau_48
Employees Worked With
John Robinson, Chris Engelage, Mary Davis
May 29, 2019
WOW, what EXCELLENT service! I searched and searched for the right Mustang GT. I knew I found it when I checked out Auto Plaza CDJR in Farmington, MO. The buying process was easy I searched and searched for the right Mustang GT. I knew I found it when I checked out Auto Plaza CDJR in Farmington, MO. The buying process was easy as anyone would hope for, but wait, there's more... My salesman Walt Mills went above and beyond providing Excellent customer service. I live in Chicago so we had to trade many text messages and he was great at sending me photos and documentation about the car and personally checking it out to make sure it was what I wanted. He then took my trade-in information and worked with his manger to make a great deal for me. Is that enough? Noooo. This is where it gets really crazy. Because I am from out of town, there were several hoops to jump through to get the loan payment from my credit union to the dealership on time so the deal could happen. Kim in the office helped Walt pull that together. Then, due to the fact that I was on vacation in Massachusetts as we closed the deal, I had to figure out when I could pick up the car. Are you ready for this?...Wait for it.... Walt got his Manager Mike to come in on the Memorial Day holiday even though the dealership was closed; just to let me get my car because that was the best day for me. These guys are incredible. They made me, as my wife says a "happy hubby". More
by Mustang Steve
Employees Worked With
Kim, Walt Mills, Mike Mills
May 28, 2019
Awesome team! Liz and the Service Crew were fabulous! My vehicle broke down leaving me stranded. Had it towed in and they had it diagnosed and quoted me a price. Ma Liz and the Service Crew were fabulous! My vehicle broke down leaving me stranded. Had it towed in and they had it diagnosed and quoted me a price. Mary was gracious enough to have me a loaner vehicle ready to go as well. They had me fixed up in no time! LOVE LOVE LOVE the Liz & Team Auto Plaza Family Way!!!! THANKS GUYS!!! YOU ROCK!!! More
by miracle
Employees Worked With
Mary Davis, Liz Hooper, Melissa Arnold
