Back

Pettus Chrysler Dodge Jeep Ram Farmington - Service Center

Farmington, MO

4.6
146 Reviews

146 Reviews of Pettus Chrysler Dodge Jeep Ram Farmington - Service Center

Sort by
April 17, 2019

Took to much time 10:00 appointment vehicle went in shop at 10:45 for oil change Told service department 2 times call my phone and they always call my wife’s which ir More

by TBWALLACE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
Apr 22, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Hello - thanks for sharing your feedback with us. We spoke with Melissa and believe we have rectified this issue - we can be sure your wife's phone won't be contacted in the future and look forward to serving you in our service drive for all your car care needs moving forward. Thanks for understanding and we appreciate your business!

April 15, 2019

Great Always take care of what's needed. Friendly knowledgeable staff. Very understanding. Get you right in and taken care of. Easy people to deal with. More

by ttmotherof2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Davis, Liz Hooper
Apr 16, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for sharing this feedback! We always aim for fast, friendly affordable service for our customers every single day! We enjoy our job so it makes it easy to be pleasant - it's because of customers like you that we enjoy what we do for a living :) Thanks again!

April 15, 2019

Friendly and professional everyone was very friendly with all the customers I seen them inter act with. Smiles on their faces and offering to stay a bit later or come in early More

by DONNIE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Davis, Melissa Arnold
Apr 16, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks so much for sharing! We will always go above and beyond. Melissa & Mary - as well as our entire #AutoPlazaFamily - look forward to seeing you at one of our local events or for all your car care needs in the future! Thanks!

April 15, 2019

Nav would not load but was taken care of Navigation system wouldn't load on my new 2019 Ram. Liz jumped right onto looking into it. She didn't put it off for an "appointment" since the proble More

by kjwrobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Hooper
Apr 16, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for sharing your feedback with us! This matches up perfectly with Liz's work ethic. We are lucky to have her as a part of our #AutoPlazaFamily and are really happy we got you situated. Anytime you are in a crunch we are here to help! Thanks again!

April 13, 2019

Recall Brought truck in at 8am as scheduled told have back by 10am got it back 130pm made me late for work.....so late for work docked pay More

by JAMESHAMMOND2112
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mary Davis
April 11, 2019

Fast easy service This was my first time using the walk-in oil change service and it was great. they quickly got my vehicle in, completed the service and got me on my More

by Mark and Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
Apr 14, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Mark & Jill - thanks for the five star feedback and we are happy your experience with Melissa was great! Come back and see us!

April 08, 2019

Recall Service was great for my 2017 Dually. Got me in and out in very reasonable time. Good service department and very friendly staff. Chad Brower has b More

by rbryant1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Browers, Mary Davis, Liz Hooper, Melissa Arnold
Apr 14, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for your five star feedback! We appreciate you allowing us to be your business of choice! See you soon!

April 08, 2019

Great service A great service team, they take great care of their customers.....i would recommend this dealership to anyone. Chad will take great care of you More

by CHAD49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Browers, Liz Hooper, Melissa Arnold
Apr 16, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks so much for sharing your experience with us! We sincerely appreciate your feedback and are happy that you are happy! Come back and see us anytime and thank you!

April 06, 2019

Squealing in rear Had major squealing in rear.. grinding.roadside Assistance towed and Auto plaza checked it over. I can't get good phone service at my job so Liz texte More

by samoore629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wasn't told any names, Liz Hooper
Apr 16, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for your feedback. We are glad this situated was able to be handled efficiently. We appreciate you choosing Auto Plaza!

April 06, 2019

Great service Great staff wonderful customer experience with great people in both department sales and services very professional staff who was very friendly and he More

by SBWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage, Liz Hooper, Melissa Arnold
Apr 16, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks so much for sharing this feedback! Our entire team works tirelessly to deliver a superior customer service experience every single day - so your words really do matter to us. THANK YOU! :)