Pettus Chrysler Dodge Jeep Ram Farmington - Service Center

Lack of staff communication I dropped off my vehicle before shop was open and left my keys in drop box with information. I had a 9am appointment but I received a call after 10am I dropped off my vehicle before shop was open and left my keys in drop box with information. I had a 9am appointment but I received a call after 10am asking if I would like to schedule a service recall on my Ram I explained the truck was already on your lot. I did not hear back so I called your shop at 3:30pm and ask if my truck was finished (spoke to a male) He said it’s in the shop now. At this time I ask for my keys and the paperwork to be left in locked vehicle when finished. This was not done, made another trip 30 miles round trip for keys On another day. More

Emergency Service We had a hose burst on the radiator on my daughters Chrysler 200 causing the car to overheat about a mile down the road from Auto Plaza while driving We had a hose burst on the radiator on my daughters Chrysler 200 causing the car to overheat about a mile down the road from Auto Plaza while driving down the highway. While we were waiting for the tow truck driver to come to get us, 3 employees went by within 10 minutes and stopped to check on us and offered a ride. We had the car towed and they were able to get us in despite being short-staffed and booked solid. They were able to fix it by the next morning and took the time to check the engine both top and bottom to make sure it wasn't damaged from overheating. Thank you for taking care of us quickly! While there we also looked at some vehicles, because you never know. Thanks to the sales staff that answered questions while we kicked some tires! More

Engine Light Liz was great to work with! She is knowable in her job and very easy to understand and work with. Not trying to sell me anything. Just wants to help f Liz was great to work with! She is knowable in her job and very easy to understand and work with. Not trying to sell me anything. Just wants to help fix what's wrong. More

Oil Change was fast, and I had friendly service. I will return for service on my vehicle in the future. The popcorn was great. Thanks. was fast, and I had friendly service. I will return for service on my vehicle in the future. The popcorn was great. Thanks. More

Service Greet services and wonderful ppl they always make sure to satisfy ur needs when u r there and go out of there way to answer ur questions or concerns Greet services and wonderful ppl they always make sure to satisfy ur needs when u r there and go out of there way to answer ur questions or concerns More

I2008 Dodge Ram extended warranty inspection. Melissa was great and professional and helpful. Was able to answer all questions and explained what what the techs would insect and type of inspection Melissa was great and professional and helpful. Was able to answer all questions and explained what what the techs would insect and type of inspection that would done on the van. More

Very friendly staff to deal with Have always been reasonably satisfied with everything here from buying vehicles to maintenance done. I bought a 2019 ram from Walt Mills and was very Have always been reasonably satisfied with everything here from buying vehicles to maintenance done. I bought a 2019 ram from Walt Mills and was very satisfied with the experience and very happy with the truck. I deal with Liz Hooper for my service and she has always been very friendly and professional. More

Oil Change Was done in a reasonable time and at a reasonable price. I know when I go to dealer it will be done right with proper parts. Was done in a reasonable time and at a reasonable price. I know when I go to dealer it will be done right with proper parts. More

Auto Plaza Chrysler Dodge Jeep Ram Farmington They are always friendly when you come in. I have never had a bad experience with them on any thing, I bought my Dodge here and I get it serviced here They are always friendly when you come in. I have never had a bad experience with them on any thing, I bought my Dodge here and I get it serviced here, great bunch of people. More

excellence Words cannot describe the attention to detail and overall exceptionalism I receive EVERY time I come to Auto Plaza Chrysler Jeep Dodge. Outstanding st Words cannot describe the attention to detail and overall exceptionalism I receive EVERY time I come to Auto Plaza Chrysler Jeep Dodge. Outstanding staff! thanks More