Pettus Ford De Soto

Totally awesome Very friendly, helpful, professional, would not go anywhere else and would def refer all I know to go there. Because of I might buy my next car there Very friendly, helpful, professional, would not go anywhere else and would def refer all I know to go there. Because of I might buy my next car there More

Service department Had the ERG cooler flushed on my 6.7 diesel. Very happy with the service and the time it took to complete the service. That's why I keep using this de Had the ERG cooler flushed on my 6.7 diesel. Very happy with the service and the time it took to complete the service. That's why I keep using this dealership's service department More

Friendly and fair service! Jason went above and beyond to find me the vehicle that would be a good fit for my family and made sure I got a great deal! Thanks again! Jason went above and beyond to find me the vehicle that would be a good fit for my family and made sure I got a great deal! Thanks again! More

Easy and painless Autoplaza has always been helpful and willing to assist in any way. Hometown feel is what we were looking for and they have nailed it. Autoplaza has always been helpful and willing to assist in any way. Hometown feel is what we were looking for and they have nailed it. More

BEST SALES EXPERIENCE We have bought over 30 cars and this by far was the best experience we have ever had. I needed a ride to the dealership and they had a staff member p We have bought over 30 cars and this by far was the best experience we have ever had. I needed a ride to the dealership and they had a staff member pick me up 30 miles away. After I bought the truck there was a small issue and Brad said no problem and he sent a staff member back out left me a car and picked up the truck and made repair. Auto Plaza is the only dealership we will ever use in the future!! More

GREAT SERVICE!! Your business saved our vacation this weekend. We had an emergency repair late on Saturday morning. Kerry and his mechanics were amazing. Thank you Your business saved our vacation this weekend. We had an emergency repair late on Saturday morning. Kerry and his mechanics were amazing. Thank you!!! Melissa Saldaña More

Great service. Always ready to go the extra mile to ensure that the job is done correctly. Answers all my questions with a friendly smile and only recommends the ser Always ready to go the extra mile to ensure that the job is done correctly. Answers all my questions with a friendly smile and only recommends the services I need. More

Poor customer service I took my truck in with the engine light on, needing a sensor and losing power going up hill. The technician took it out for a “test drive” because h I took my truck in with the engine light on, needing a sensor and losing power going up hill. The technician took it out for a “test drive” because he “couldn’t figure out what was wrong with it” and now the engine is blown. I received a call from the service department explaining what happened and was told “this repair is going to be very expensive you might want to consider buying a new truck”. Then was told that if we wanted to know what is wrong with it they would check it out for $120/hour. This is an extremely poor sales tactic. I drove it in with ZERO engine noise. I thought I was doing the right thing by taking it in for repairs to PREVENT a catastrophe such as this and now I do not have a truck and they claim zero responsibility. I have attempted to contact the owner twice and have received no return call. If the owner cares so little about the reputation of his business that he can not return a phone call then I will be taking my business elsewhere. More

Felt dismissive I was there for an oil change “the works”. I went to see how much longer and saw that my car was done and outside. I may have beat him to it, but I I was there for an oil change “the works”. I went to see how much longer and saw that my car was done and outside. I may have beat him to it, but I don’t know how long my car was done before I asked. As soon as someone moved my car outside, I should have been called. I asked if everything was alright and I had something seeping in my car. I feel like he wasn’t going to mention it. They don’t know what it was and didn’t have the time to look into it cause it takes a couple of hours. They acted like it was no big deal and it may not be, but I didn’t really care for the attitude. More

Extended Warranty Work The service dept. did an excellent job & treated me with respect. The warranty actually covered what needed to be fixed! That was a surprise. Won't The service dept. did an excellent job & treated me with respect. The warranty actually covered what needed to be fixed! That was a surprise. Won't renew my warranty because it is so expensive and they don't deal with the ones on TV. More