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Pettus Ford De Soto

De Soto, MO

4.4
383 Reviews
Pettus Ford DeSoto, Inc. is your trusted Ford dealership in De Soto and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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12836 MO-21

De Soto, MO

63020

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Showing 383 reviews

July 23, 2019

. Satisfaction The staff at Auto Plaza Ford is always professional, friendly and courteous. My family has purchased 2 vehicles from Auto Plaza and have recommended More

by walterdog10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
July 20, 2019

No pressure!!! I did not go in to buy a new car I took my 2015 in to see what was wrong with it Jason was very understanding when I told him what was going on that w More

by Misspam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carr, Paul Levin, John Petersen
July 19, 2019

A/C Blower Kept me informed of the repair process, what parts were needed and why. Gave an estimate of when the repairs would be completed and delivered on that More

by JMYERS1139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
July 19, 2019

Great service Scheduling an appointment was easy. The staff were prompt and very thorough. A very pleasant service appointment. I even enjoyed a fresh cup of morn More

by Janie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
July 17, 2019

Speedy service, fair prices, great staff! We had a new noise on the truck Monday morning, dropped it off on Wednesday night, and it was fixed by Friday afternoon. They were great! More

by joygreen2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Petsch
July 15, 2019

Accommodating - no nonsense / no pressure sales The entire experience was wonderful. John Bunch was great and loved the "no pressure" sales. Accommodated the pricing on our trade-in, and then some. More

by butchdpr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bunch, Kyle Steinberg, John Petersen
July 15, 2019

Great dealership! Auto Plaza Ford Desoto is great! Everyone there is so friendly and will help you with everything! I will definitely be going back for my next new vehi More

by BT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Davis, Jason Carr, Paul Levin, John Petersen
July 12, 2019

Leveling a F150 Someone should have drove my truck after the work was complete. And the maintenance defect could have been found. Helping to avoid a second visit to C More

by 3mhslp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Petsch, Nick Vargo, Andrew Ray
July 06, 2019

1st new car Jason made the car buying experience pleasant. No pressure. I felt like I was buying a car from a friend. He answered all my questions. More

by deneenmcc
Recommend Dealer
Yes
Employees Worked With
Tiffani , Jason Carr
Jul 10, 2019 -

Pettus Ford De Soto responded

Thank You!

July 04, 2019

Not pleased with customer service. Bought the vehicle on June 11th, it is now June 3rd and still have no title to get licensed. Call and talk with someone tell me they will call back bu More

by larry.vaeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Bunch, Kyle Steinberg, John Petersen
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