Pettus Ford De Soto

Smooth, Simple Transaction with Integrity I live about 200 miles away from Auto Plaza Ford and had been internet shopping for about three weeks. I had a deal on another F150 almost done when I I live about 200 miles away from Auto Plaza Ford and had been internet shopping for about three weeks. I had a deal on another F150 almost done when I found one on the Auto Plaza lot. Within minutes of submitting an inquiry I had received a kind email, text, and voicemail about the F150. After making my decision to move forward on their F150 the truck was delivered to my place of work within 48 hours. While we had agreed on a deal, the price of the truck I was looking at was marked down by mistake on their website before I took possession. Brad, his manager, and Auto Plaza honored the mark down! They even cut me a check to make up for the difference! If you are an internet shopper looking for a non- pushy salesperson who answers your questions directly look no further. Even the delivery drivers were kind gentlemen who sat and visited with me about great places to visit and eat while we waited for my wife to meet to sign papers on the truck upon delivery. Easiest car buying experience I have ever had. More

easy-peasey Needed to have emissions inspection. Appointment made in the morning before going to work that evening. Arrived bout 15 minutes before scheduled time Needed to have emissions inspection. Appointment made in the morning before going to work that evening. Arrived bout 15 minutes before scheduled time and was out just a few minutes after the time I was scheduled. Of course it passed which I would have expected for a vehicle only 2 years old. More

They listened I took my car in because it "sounded funny". after 2 long trips. They listened to my concern, made an appointment and fixed not one but four issues. O I took my car in because it "sounded funny". after 2 long trips. They listened to my concern, made an appointment and fixed not one but four issues. One was an upgrade but the others were a shock, a ball bearing and a brake - the things that keep you safe. More

Oil change Excellent and professional service as always. Truck was completed and delivered in the time that was promised. Thank you for an easy and prompt servic Excellent and professional service as always. Truck was completed and delivered in the time that was promised. Thank you for an easy and prompt service call More

18S32 Fuel Tank Deformation corrected. We arrived 15 minutes before our appointment, were taken immediately, and were finished in 25 minutes. The only problem is that our clock does not wo We arrived 15 minutes before our appointment, were taken immediately, and were finished in 25 minutes. The only problem is that our clock does not work since the service call. More

Amazing Jason and his team can make getting a new vehicle as easy and simple as possible. I would definitely recommend going to Ford auto plaza for your car n Jason and his team can make getting a new vehicle as easy and simple as possible. I would definitely recommend going to Ford auto plaza for your car needs. Great experience overall. More

Helpful and courteous I recommend this dealership and Jason to anyone who is looking for a new vehicle. Jason listened and found exactly what I was looking for. I recommend this dealership and Jason to anyone who is looking for a new vehicle. Jason listened and found exactly what I was looking for. More

Fast friendly service Nick and Andrew were wonderful. Matt the technician was very diligent in finding my noise in my door and fixing the issue! Thanks guys you rock! Nick and Andrew were wonderful. Matt the technician was very diligent in finding my noise in my door and fixing the issue! Thanks guys you rock! More

Air bag cover Seems on older models the new air bag cover doesn't fit the dash opening.. One corner is always sticking up, have tried 2 covers both same issue. Seems on older models the new air bag cover doesn't fit the dash opening.. One corner is always sticking up, have tried 2 covers both same issue. More

Great As usual service department was awesome! Fast and friendly! Kept me updated the whole time. Fixed my moon roof that a non ford shop couldn’t. Saved me As usual service department was awesome! Fast and friendly! Kept me updated the whole time. Fixed my moon roof that a non ford shop couldn’t. Saved me $2300! Thank you! More