Pettus Ford De Soto

your service people were rude ! I'm a Vietnam Veteran, and proud to have served my country. I will not be coming back for anything at your dealership !!! I'm a Vietnam Veteran, and proud to have served my country. I will not be coming back for anything at your dealership !!! More

My husband and I LOVE Pettus Ford’s pick up drop off service! It is such a life saver to have them pick up my car for service and have it dropped backed off so we don’t have to borrow someone’s car, mak service! It is such a life saver to have them pick up my car for service and have it dropped backed off so we don’t have to borrow someone’s car, makes our lives so much easier! More

I asked for a qoute to repair the external spoiler in front of the sun roof but never received it. front of the sun roof but never received it. More

Service rep wouldn’t listen to our complaint and told us we did not have exhaust coming thru our vent. Took the car twice and the second time they did not contact me that they set off a deodorizer in my car we did not have exhaust coming thru our vent. Took the car twice and the second time they did not contact me that they set off a deodorizer in my car instead they did it without permission. I happen to be allergic to those types of scents and it causes migraines and nausea. I couldn’t drive my car cause it caused me to be sick. I called and asked the next day what I could do to get the smell out of my car and the service rep told me I would just have to let it wear off!! I did not give permission for this. A week later I still have a car that has an overload of deodorizer plus I still get exhaust thru the vent when I slow the car down to come to a stop. They did not listen to complaint and tried to cover up the exhaust by overloading deodorizer in my car!! This should never be done unless owner is contacted because there is a possibility of a health condition that this can affect. Very careless and inconsiderate. My car still isn’t fixed!!! Very unhappy Ford owner! More

Service was good, they dropped my vehicle off to my house when service was complete lizzy was great to deal with and very helpful and able to answer all my questions, price was a little higher than expected when service was complete lizzy was great to deal with and very helpful and able to answer all my questions, price was a little higher than expected and my vehicle mirrors were adjusted , one of my center console cup holders was on the floor, truck was also dirtier than when I dropped it, for what I spent I thought they could have washed the out side for what I paid More

Good experience. Nice and respectful. Gave me a fair price for the trade in and for the new car. Nice and respectful. Gave me a fair price for the trade in and for the new car. More

One of the best experience I've had with a dealership. Liz and Ed were great! Highly Recommend!! Liz and Ed were great! Highly Recommend!! More

Great customer service. I had called in to set up an appointment to bring my car in for an oil change but had a last minute meeting pop up and when I had called in I was off I had called in to set up an appointment to bring my car in for an oil change but had a last minute meeting pop up and when I had called in I was offered a pickup option where they come to my home and pick up my car and then bring it back when the service was over and it saved me at least 3 hours. there is another service center closer to my home however Pettus Ford De Soto is of a higher quality and I 100% recommend More

Best experience I've had at a dealership. I will be recommending Pettus Ford to all of my friends and family! I will be recommending Pettus Ford to all of my friends and family! More

Tracy went out of his way to get the we were looking for and went over everything we ask question about It was a very good experience and went over everything we ask question about It was a very good experience More