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Pettus Ford De Soto

De Soto, MO

Overview
Reviews
Vehicles
4.4
383 Reviews
Pettus Ford DeSoto, Inc. is your trusted Ford dealership in De Soto and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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12836 MO-21

De Soto, MO

63020

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Showing 383 reviews

March 25, 2025

My husband and I put Wyatt to work! He was great and was willing to get any vehicle that we wanted to check out! Our 3 hour trip was well worth the experience at Pettus Automotive! More

by sam_mcgraw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you so much for the wonderful review! We’re glad Wyatt was up for the challenge—he’s always ready to go the extra mile (or three hours in your case!). It means a lot that you made the trip to see us, and we’re thrilled it was worth it. Enjoy your new vehicle, and thank you for being part of the Pettus family!

March 21, 2025

The service at Pettus Ford is always excellent. .making someone use 15 woeds is stupid More

by PAUL@AUTOPLAZAFORD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Uthoff, PamPetsch, JR
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you for the 5-star review, Paul! We truly appreciate your continued support and are glad to hear our service team continues to meet your expectations. And we hear you on the word requirement—sometimes less really is more!

March 21, 2025

Great staff and great service 15 words 15 more words and another 15 words. Good grief! More

by CBEYER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzie
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you for the great review! We really appreciate your sense of humor—and your kind words about our staff and service. We’re always here when you need us, and we’re grateful to have customers like you!

March 21, 2025

Very friendly people and great service, amazing sales staff. We’ve only had great service. More

by rzacher50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent ward, Devon ward, The entire service department
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you so much for the kind words! We’re thrilled to hear you’ve consistently had great experiences with our team. From sales to service, we truly appreciate your continued support and look forward to helping you again in the future!

March 21, 2025

Quick lane was fast and courteous. I would definitely recommend them to my friends. Thank you More

by MERDIGARLAND
Recommend Dealer
Yes
Employees Worked With
The gentleman at the desk was cool.
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you, Merdigarland! We’re glad to hear your experience at Quick Lane was fast and courteous—that’s exactly what we aim for! We appreciate your recommendation and look forward to seeing you again!

March 16, 2025

Great service. They were very attentive and kept me updated on the service performed and what cost would be. More

by FYRMNJONMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 17, 2025 -

Pettus Ford De Soto responded

Hi there, Thank you for the 5-star review! We’re glad to hear that our team provided attentive service and kept you informed every step of the way. Transparency and customer satisfaction are our top priorities, and we truly appreciate your support! If you ever need anything in the future, don’t hesitate to reach out. We look forward to serving you again!

November 27, 2024

My salesman was Wyatt Jessen and he did a great job. He helped me get exactly what I was looking for and made the process very smooth. He has also checked up to make sure everything was goin good with t More

by christianmoulton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Jessen
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April 28, 2024

Great experience at Pettus. My salesman James was great and the whole process was quick and easy! More

by Matt
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Houston
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March 06, 2024

purchase a 2020 jeep wrangler and was promised two keys. I only received one key tried for over a month with no response never received a second key as promised . Buyer beware of this dealer. More

by dingo10
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Alan Clark sales representative
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February 01, 2024

Brad was very good to work with. Process of car buying was very efficient from start to finish. More

by RJW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
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