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Pettus Ford De Soto
De Soto, MO
383 Reviews
Pettus Ford DeSoto, Inc. is your trusted Ford dealership in De Soto and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 383 reviews
August 26, 2010
My review is mainly in reference to business practices. After purchasing a 2007 Grand Cherokee from Auto Plaza's West County Location, my wife needed to use the spare. Upon lowering the tire the top of the After purchasing a 2007 Grand Cherokee from Auto Plaza's West County Location, my wife needed to use the spare. Upon lowering the tire the top of the tire had been slashed/cut all the way through 4 times. The car was sold as having a full spare tire. If you are thinking about buying a car from them make sure you look very closely at everything. Who would of thought you needed to lower the spare tire to inspect it before purchasing the vehicle? I contacted them for a resolution and they told me it was not their problem since that location is out of business. I can see why they went out of business. Trusting them to be a reputable dealer and stand behind what the sell is laughable. The same person Paul L. worked with me at both locations and said the owner did not care about my business becaue the West County location was closed. More
by seacat
Employees Worked With
Paul Levin, Ted Read, and the Owner
September 17, 2009
I came to Auto Plaza looking for a new Ford Mustang. I drove from an hour away because they had the exact vehicle I was looking for. When I arrived, it turned out that that Mustang had sold the night bef drove from an hour away because they had the exact vehicle I was looking for. When I arrived, it turned out that that Mustang had sold the night before. Needless to say, I was not very happy. I expressed my disappointment with the salesman and he and his sales manager made sure to take care of me. They even offered to truck the same Mustang from 300 miles away to my house from another dealer if I liked. I ended up buying another Mustang they had on their lot that had the same options, but in a color I ended up liking more. I left impressed with the Mustang and the amount of customer service I received at Auto Plaza. More
by jshartrich
Employees Worked With
Justin
August 02, 2008
I have purchased 3 new Ford vehicles there over the last 3 years and have been completely satisfied each time. Both the sales and service deaprtments have been a pleasure to deal with and I highly recommed 3 years and have been completely satisfied each time. Both the sales and service deaprtments have been a pleasure to deal with and I highly recommed the dealership to everyone. I live in St Charles and it's acout a 1/2 hour drive but I always feel like it is worth the trip. More
by bwal10
Employees Worked With
The entire dealership
