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Pettus Ford De Soto

De Soto, MO

Overview
Reviews
Vehicles
4.5
396 Reviews
Pettus Ford DeSoto, Inc. is your trusted Ford dealership in De Soto and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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12836 MO-21

De Soto, MO

63020

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Showing 396 reviews

July 02, 2025

Always friendly and professional service which is completed quickly making sure it is done correctly More

by cdh22
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
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July 01, 2025

I had an appt for an oil change and 30 minutes after appt I came to pick up my car and they said that’s not an appt time unless I wait for my car. I dropped off my car the evening before and was never told More

by CHRISHILL258
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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July 01, 2025

The Pettus team members that I dealt with were both very knowledgeable and professional which made the buying experience very positive. More

by stephenhjehle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Gershacher, John ? (Manager)
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June 28, 2025

Pettus Ford in De Soto Missouri was my first dealership and experience and I could not be more pleased! Jeremey and Michael are incredibly helpful and pulled out all the stops to make sure I was getting th More

by Alicia Saller
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy, Michael Ward
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June 27, 2025

Great dealership, honest, courteous and knowledgeable employees. Absolutely no pressure during negotiations with the purchase! More

by Rick M
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey
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June 26, 2025

Awesome service staff. Prompt and cheerful, greeting and service all repairs at a very reasonable price.. More

by JEFELLIOTT
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Pam & Liz
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June 25, 2025

Brad is the best! Makes magic happen! Always an easy process, no issues, great experience! More

by pecki25
Recommend Dealer
Yes
Employees Worked With
Brad Coleman
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June 19, 2025

Service was fast, intake technician was very informative and helpful. Check out was easy and quick. More

by JIM_BAMBERG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick/41,Tech 68
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June 14, 2025

They’ve been emailing the wrong address for way too long and keep doing it even though I’ve unsubscribed. More

by WrongEmail
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None Ever
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June 14, 2025

Fast easy visit. Very nice staff. No issues at all. Would definitely come back for service in the future. More

by JLBELFIELD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
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