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Pettus Ford DeSoto

De Soto, MO

4.4
350 Reviews

12830 Hwy 21

De Soto, MO

63020

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350 Reviews of Pettus Ford DeSoto

October 12, 2022

On July 20, 2022 I sent my 17 year old daughter to have Pettus put 4 tires on my truck. And asked for an alignment since the old tires were wearing on the inside. AFTER putting the tires on my truck they More

by JLC
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Rick Johnston
October 09, 2022

Would go back when next car is needed. Great place to shop for new car. More

by Besttires
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
May 13, 2022

great to deal with and James is the most helpful salesperson I have every used. More

by jdespain495
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Houston
May 01, 2022

Very friendly low pressure sales. We ordered a Ford Maverick. I'm sure I drove James Houston crazy continually checking on it. When it was delivered in Feb. the financing with Ryan an More

by denisemw2019
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan in Finance and James Houston in sales
April 22, 2022

Honest, low pressure environment. Even though my new vehicle has a defective part and is back in the shop, the good service continued after the sale. I was offered a nice loaner while More

by Chambersjamesd
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Gersbacher, Nick Vargo, John Petersen
February 23, 2022

Great experience in purchasing our Ford Maverick at Pettus Ford. Tracy Gersbacher did a fantastic job handling our purchase!! The Ford Maverick is a pleasure to drive and is getting 40 + miles per ga More

by Bob
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Gersbacher
September 24, 2021

My husband and I worked with James to purchase our new Explorer ST. I couldn't have been happier with our experience. We will absolutely purchase our next vehicle from them! More

by ktkingdon
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Houston
April 13, 2021

Tracy Gersbacher was fantastic, thank you so much! Tracy was informative, thorough, thoughtful and made the experience fun. John, who did our paperwork, was efficient and kind. Great dealership. So excited More

by Annette Read
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Gersbacher, John Petersen
December 31, 2020

My husband and I will forever be loyal to Auto Plaza Desoto. Not only did they do everything in their power to put us in the SUV of our dreams, they worked with us to make sure we got the best deal for More

by Krd0531
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Bunch
December 30, 2020

Please tell Joe Pettus (owner of Auto Plaza Ford) in Desoto that myself, family and friends will never buy or have a vehicle serviced at your location again. Your service department is a complete ripoff More

by grantsebaugh
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Nick Vargo
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