Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,042 Reviews

1,042 Reviews of Phillips Buick GMC - Service Center

Sort by
October 07, 2021

Everything was fine but the price. Labor and materials are both high according to internet More

by SCOTT.CAREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hoff
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business.

October 07, 2021

Keith Free is the kindest & most knowledgeable person I have come across. If he doesn’t know the answer he says so and gets the correct information More

by CAROLINEUPCHURCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Free
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

We appreciate your business and your recognition of Keith. We really do strive to be the best and it is a pleasure to get this type of feedback, directly from our customers. We look forward to your next visit!

October 07, 2021

Arrived first day to have oil/ filter changed and tires rotated. Concern with door lock, parts had be ordered. Total time there 1 hour. Second time I went back for the ordered part ( door lock) in and ou More

by RFENTRESS1
Recommend Dealer
Yes
Employees Worked With
Not applicable
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to post a review! We strive to provide a seamless experience for customers and it is wonderful to hear our team came through and delivered in a timely fashion. We look forward to working with you again in the future!

October 07, 2021

I needed a new battery they replace it instead of recharging well done thank you service department. More

by Girarddaniel27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Larue
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you so much for this 5-star review! We're glad to hear our service department took such good care of you and your vehicle.

October 07, 2021

They handle my requests promptly. Service staff is friendly and respectful. I continue to go there because of their service. More

by pasabow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I Dont know names. They are all great.
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

We so appreciate this fantastic review! It is always a pleasure to service your vehicle here, and are glad you enjoy working with our team. We look forward to your next visit!

October 07, 2021

Quick service, they replaced My battery and the part were in stock. Nice waiting room More

by vatfdny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None above
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

It's our commitment to provide a high level of customer care by providing professional service as well as comfortable facilities for our guests. Thank you for recognizing this. See you next time!

October 07, 2021

Service and staff were great. Took care of my warranty issue quickly. Also had great service with my oil change there. More

by KRNIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

Thanks for recommending Phillips Buick GMC! We think our staff (and the Lightnin' Lube Center) are pretty great too. We look forward to helping again, next time you're in need!

October 07, 2021

My wife and I have purchased 5 new vehicles from Phillips over the past 6 years. Service has been very good for the most part. I praise Zac for his professionalism at service writing and taking care of my ne More

by fisherman34788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harmon
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

Your continued patronage and trust in our dealership is so appreciated. Know that our team will work diligently to make sure your vehicle needs are properly met.

Oct 13, 2021 -

fisherman34788 responded

Well the problem isn't resolved yet but I have faith in Zac to get this right.

October 07, 2021

Problem was resolved satisfactorily but communication was non existent. I had to call them every time I More

by Dquigley43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

It is important our customers feel confident with the customer service they receive, so we appreciate this honest feedback. Thank you for your business and please let us know if there is anything further you need.

October 07, 2021

Originally did not have the part for the repair. Ordered it and certified that the repair was covered under the extended warranty. More

by flalb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

We appreciate your recommendation. We're happy we were able to get the part needed to complete your repairs. Thank you for trusting Phillips Buick GMC with your vehicle.

1
...
100
101
102
...
105