Phillips Buick GMC - Service Center

Kiley was very friendly however, the information he provided was not accurate or reliable. We felt like we were being lied to or at the very least he just didn't know what he was talking about. provided was not accurate or reliable. We felt like we were being lied to or at the very least he just didn't know what he was talking about. More

Horrible customer service in the service department. Acted like I didn't matter since I only live in the Villages part time. Instead of calling me by name I was referred to as "Snow Bird" or " her". Acted like I didn't matter since I only live in the Villages part time. Instead of calling me by name I was referred to as "Snow Bird" or " her". I found the area dirty and definitely not professional. I did complain to his manager and his behavior is just as rude and demeaning as the service tech. I am from Ohio and I do deal with a GMC dealership and all I purchase are GMC's. I called my dealer at home and they apologized for the way I was treated and I went over the warning signal I was getting and they said that it's something I can wait till I get home. When I spoke to the manager and told him that as a result of the atmosphere and behavior I would not be returning and I will not be recommending them, he was not too concerned. More

My first time at the dealership, found them to be professional, the facility was clean, plenty of sitting room, friendly and helpful staff. professional, the facility was clean, plenty of sitting room, friendly and helpful staff. More

He was very professional I liked him very much. It was very helpful and did a great job. It was very helpful and did a great job. More

Jim took care of our Yukon when it broke down while we were on Spring Break. We were going on a cruise and he went well beyond the call to get the Yukon fixed by the time we got back from the cruise so we were on Spring Break. We were going on a cruise and he went well beyond the call to get the Yukon fixed by the time we got back from the cruise so we could get home on time. AMAZING customer service!!! More

Great service, knowledgeable, caring. Answered all my questions and helped me get the best deal. As a previous employee of 37 years with GM, I am glad to see people like Scott Hall servic Answered all my questions and helped me get the best deal. As a previous employee of 37 years with GM, I am glad to see people like Scott Hall servicing customers. If Scott Hall is at Phillips, the next time I need a vehicle I will deal with him. More

Very nice dealership. Clean and professional. I would highly recommend this dealership to anyone needing great service! Clean and professional. I would highly recommend this dealership to anyone needing great service! More

Excellent service Excellent service and was quick to check on the status of My vehicle and called me in a short time. check on the status of My vehicle and called me in a short time. More

We have bought several cars from this dealership because of the way they treat their customers and their service department is the best. of the way they treat their customers and their service department is the best. More

I brought my car in for a water pump and now they say it needs a radiator. Waiting for parts 4 days for water pump now 4 more days for radiator needs a radiator. Waiting for parts 4 days for water pump now 4 more days for radiator More