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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,049 Reviews

1,049 Reviews of Phillips Buick GMC - Service Center

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January 18, 2024

Very nice welcome from service team , listen to what I was there for and the tech came after and explained what was going on and how he fixed it.. Ver much appreciated it. More

by Cole_George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Phillips Buick GMC responded

Thank you for trusting Phillips for your service needs. We have the best techs in the business and they work hard for our customers.

January 17, 2024

Problem was diagnosed and repaired and price quoted all very professional. I will be back. More

by SKICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Service was efficient, speedy. Staff was friendly. Only getting a chip installed so no stress or worry. More

by Mjkspear
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Freindly treat the customers with respect reliable knowledgeable and get their customers in and out in a reasonal time More

by r.dsmith38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

They did all that I could ask,and I am very pleased with the service that I got. More

by ewbaskette
Recommend Dealer
Yes
Employees Worked With
All the people I worked with, thanks
January 17, 2024

Very good at communication re: the problem. Efficient at check in and timeliness of completion of the job More

by Dkboardman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

I’ve purchased 3 cars and as it stands now this will be my last. I’ve never bought a car and within 3 days had to spend $2000 just to be able to drive it. When told about the problems the only recommendati More

by gdenoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Owens, Blake Kelly
Jan 20, 2024 -

Phillips Buick GMC responded

Vehicles that are sold as is and without purchasing an aftermarket warranty (if available) are not something we can control. We reserve a limited amount of vehicles that are priced to go to auction. We offer them to the general public at a greatly discounted rate and as such are not warrantied vehicles. These vehicles are clearly marked and signed for as an AS-IS purchase.

January 17, 2024

The service guys were helpful getting me a rental car at the dealerships cost since I have health issues and not working. Plus I already had a bill over $4k for repairs. More

by sandyjj50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think his name is Tom. He was very kind and also very helpful. The driver that took me home and picked me up was also nice.
January 17, 2024

Received excellent customer service and advice concerning my auto and its problems. We have a high cost of repairs but know the quality and integrity of the dealership has been outstanding, thank you very mu More

by michaelstthomas83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

The service took a short time I was in an out I was placedGood customer service More

by redsy1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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