Back

Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,072 Reviews

1,072 Reviews of Phillips Buick GMC - Service Center

Sort by
January 18, 2024

Excellent service and very satisfied with my first experience with this dealership. Thank you for everything. More

by Jadevett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylee
Jan 20, 2024 -

Phillips Buick GMC responded

We appreciate that you selected Phillips Buick GMC for your service needs.

January 18, 2024

I have had great experiences when I have had to get my vehicle worked on. Always friendly and helpful. More

by mamcm126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Phillips Buick GMC responded

Thank you for selecting Phillips for your service needs. We appreciate your support of our small business.

January 18, 2024

I dropped my vehicle off for a 2-3 hour job, it sat there for 2 days untouched , this was my only vehicle and no loaner, I had to rent a car $88 per day so 3 days total. Tech did a great job and I’m happy wi More

by AMARINE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Phillips Buick GMC responded

We appreciate that you brought your vehicle in for service. Unfortunately, when we have to wait on parts the repairs can take longer than usual. We appreciate your patience and your compliments of our tech that worked on your vehicle.

January 18, 2024

Very nice welcome from service team , listen to what I was there for and the tech came after and explained what was going on and how he fixed it.. Ver much appreciated it. More

by Cole_George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Phillips Buick GMC responded

Thank you for trusting Phillips for your service needs. We have the best techs in the business and they work hard for our customers.

January 17, 2024

Problem was diagnosed and repaired and price quoted all very professional. I will be back. More

by SKICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Service was efficient, speedy. Staff was friendly. Only getting a chip installed so no stress or worry. More

by Mjkspear
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Freindly treat the customers with respect reliable knowledgeable and get their customers in and out in a reasonal time More

by r.dsmith38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

They did all that I could ask,and I am very pleased with the service that I got. More

by ewbaskette
Recommend Dealer
Yes
Employees Worked With
All the people I worked with, thanks
January 17, 2024

Very good at communication re: the problem. Efficient at check in and timeliness of completion of the job More

by Dkboardman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

I’ve purchased 3 cars and as it stands now this will be my last. I’ve never bought a car and within 3 days had to spend $2000 just to be able to drive it. When told about the problems the only recommendati More

by gdenoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Owens, Blake Kelly
Jan 20, 2024 -

Phillips Buick GMC responded

Vehicles that are sold as is and without purchasing an aftermarket warranty (if available) are not something we can control. We reserve a limited amount of vehicles that are priced to go to auction. We offer them to the general public at a greatly discounted rate and as such are not warrantied vehicles. These vehicles are clearly marked and signed for as an AS-IS purchase.

...
41
...