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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,049 Reviews

1,049 Reviews of Phillips Buick GMC - Service Center

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November 29, 2023

Timely and helpful It was the day after Thanksgiving and I was able to get in and taken Care of timely More

by excitygirl88
Recommend Dealer
Yes
Employees Worked With
Zach
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Nov 29, 2023 -

Phillips Buick GMC responded

Imagine that, beating the crowd on Black Friday. It's like being waved through the turnstile at the stadium on opening day without a ticket. We are glad you thought of us to service your car. We appreciate the great 5-Star rating and kind words too. Thank you for your business and we look forward to seeing you again.

November 28, 2023

Best customer service I have EVER experienced. I will be back They are the best More

by gzzrdliz
Recommend Dealer
Yes
Employees Worked With
Zach
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Nov 28, 2023 -

Phillips Buick GMC responded

The accolades for our service team are much appreciated, and we love the great 5-Star rating. Thank you for the review and your business.

November 27, 2023

Job was done as promised. Mist people very professional and friendly.i was treated with courtesy which I appreciate. More

by BeauBobb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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Nov 28, 2023 -

Phillips Buick GMC responded

Wow. Thanks, BeauBobb1, we appreciate the great 5-Star rating and the kind words for our staff. Hurry back.

November 27, 2023

We have always been very pleased with Phillips Buick when I buy a new car it will be from there More

by trevajcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Phillips Buick GMC responded

We love selling cars to happy customers. Thank you for sharing your thoughts in a public way that gives us a chance to enjoy being in the spotlight. The great 5-Star rating is appreciated. We look forward to your next visit and value your business.

November 18, 2023

Easy to work with. Helpful and knowledgeable. I am happy with the service I received. More

by allison.eddy
Recommend Dealer
Yes
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Nov 19, 2023 -

Phillips Buick GMC responded

Allison, thank you for the kind words and the great 5-Star rating. We are happy when you are happy. Hurry back.

November 18, 2023

Helpful , courteous took me home and back Kept me informed on why it was taking so lomg More

by Adam Mostoller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack and Bob
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Nov 19, 2023 -

Phillips Buick GMC responded

Thank you for the great 5-Star rating, Adam and taking time to write a review. Every service experience offers its own unique conditions and we appreciate you working with us. Thank you for your business.

November 17, 2023

Got me right in, no charge even thou it was my fault for the reason it was towed in. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley or kile
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Nov 17, 2023 -

Phillips Buick GMC responded

Aaron, there is nothing like being waived through the turnstiles on opening day without a ticket. Some days just work out better than expected. Thank you for the great 5-Star rating and letting everyone else enjoy your experience with you. We are glad to have you as our customer.

November 16, 2023

I took my car to this dealership after having issues with my car after taking it to another dealership and had to spend extra money. They did a diagnostic and claim to found the issue. Couple hours later I h More

by ShanClark20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Nov 16, 2023 -

Phillips Buick GMC responded

Shan, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

November 16, 2023

Professional, efficient, n friendly. Very satisfied with the work done on my car. Quality workmanship. More

by Smartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Phillips Buick GMC responded

Thank you for the kind words and the great 5-Star rating. We appreciate your business and look forward to your next visit.

November 14, 2023

Zac in the service department was very communicative on the root issues. Impressed with how well the issue was figured out and fixed and resolved. More

by jdidinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
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Nov 16, 2023 -

Phillips Buick GMC responded

Thank you for the great 5-star rating, and kind words for Zack and our Service team. We love knowing that our guests are satisfied with the amenities that we offer, and the service provided. Thank you for your business. Come back soon.

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