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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,071 Reviews

1,071 Reviews of Phillips Buick GMC - Service Center

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November 16, 2023

Professional, efficient, n friendly. Very satisfied with the work done on my car. Quality workmanship. More

by Smartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Phillips Buick GMC responded

Thank you for the kind words and the great 5-Star rating. We appreciate your business and look forward to your next visit.

November 14, 2023

Zac in the service department was very communicative on the root issues. Impressed with how well the issue was figured out and fixed and resolved. More

by jdidinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
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Nov 16, 2023 -

Phillips Buick GMC responded

Thank you for the great 5-star rating, and kind words for Zack and our Service team. We love knowing that our guests are satisfied with the amenities that we offer, and the service provided. Thank you for your business. Come back soon.

November 13, 2023

Great people and service department is excellent I would recommend this dealership if you need to d service More

by llynhartzfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Phillips Buick GMC responded

Llyn, thank you for the great 5-Star rating and recommendation for Jim Berlin and our service team. We appreciate your business and look forward to serving you again.

November 11, 2023

The counter help was very rude and condescending. I would never go there again. I would drive all the way to Ocala first or back to Wilmington, North Carolina, where people are treated with respect a More

by ilovantiques43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Berlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2023 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

November 10, 2023

love our car. Steve the sales man is 5 stars. service was great. Highly recommend More

by jeginsburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Songer
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Nov 10, 2023 -

Phillips Buick GMC responded

Thank for the kind words for Steve, and the great 5-Star rating. We value your business and look forward to serving you again.

November 10, 2023

Extremely poor service. Had car over 1 month & received no updates during that time--only when called them. Very dissatisfied with the service! More

by ronbonweathers
Recommend Dealer
No
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Nov 10, 2023 -

Phillips Buick GMC responded

Ron, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

Nov 10, 2023 -

Phillips Buick GMC responded

Ron, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

November 09, 2023

We were kept up to date on the project of the repairs. All involved were courteous and helpful More

by YSINVESTOR
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Phillips Buick GMC responded

We appreciate you taking time to write a review and tell us about your latest service appointment. Thank you for the great 5-Star rating. Looking forward to seeing you again.

November 04, 2023

Very satisfied with the service. Also with the fast response when I had a question. Impressed with your your service people. More

by Karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Karl responded

Thank for your great service.

November 03, 2023

Salesman Dan Wirtz stayed late to get us a deal on an off Leas 2921 Encore, low mileage. We went from Fl. To WV. And ended up with a dead battery. I called Phillips, they scanned the computer and made a c More

by slweaver1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Phillips Buick GMC responded

Thank you for calling attention to Daniel and giving us a great 5-Star rating. The detailed review is appreciated and it is so important to hear about how you felt about the service you received. We appreciate your business and we are glad to have you as our customer.

October 29, 2023

Great friendly service . Very knowledgeable. Fast service The service that we received at Phillips Buick, GMC was outstanding More

by Katcarter3
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
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Oct 30, 2023 -

Phillips Buick GMC responded

Thank you, Kat, for the kind words for our Service Team. We are completely committed to providing top quality service and we are thrilled to hear that your experience reflected this dedication. Your 5-Star rating made our day.

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