Back

Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,033 Reviews

1,033 Reviews of Phillips Buick GMC - Service Center

Sort by
September 12, 2023

They got the job done but were very expensive. $600 every 40k to change the trans fluid is too much. $350 to replace a light and sensor that should have been a warranty item. More

by ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Phillips Buick GMC responded

Ed, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

September 12, 2023

Brought my gmc truck for repair kept 2 months charged me, then they couldn’t fix it , call for complete story More

by Rob
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Berlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith frees
Sep 12, 2023 -

Rob responded

Hard to believe a gmc dealer can’t fix a gmc truck,, after 2 months they told me I have to find someone else to fix it , they can’t , so I had to pay another tow and kept my 500.00 if the dealer would like the details I would be more than happy to share

September 11, 2023

Was Great service and the cost was very good I’m very glad I purchased my auto there and service it there. More

by Wanda.hartnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Phillips Buick GMC responded

Wanda, we are glad you chose us too. We are delighted to have you as a customer and the 5-Star rating you gave us made our day. Looking forward to your next visit.

September 07, 2023

Service center is worn out and depressing. Went in for a recal and my parking sensors don’t even work. So you don’t check the work you did and service waiting area is bland and dirty. Will str More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not relevant.
Oct 23, 2023 -

Phillips Buick GMC responded

You may have confused us with another dealer but thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

September 04, 2023

Very friendly, efficient, explains issues at hand and plan to fix it and options to drive you home, pick you up if need car longer. More

by grandsryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Phillips Buick GMC responded

We love to service the vehicles we sell and the ones other dealers sell too. You found out what a great asset Jim Berlin is to our customers and our Service Team. Thank you for sharing your experience and giving us a great 5-Star rating. We are glad to have you as our customer.

September 02, 2023

Honest and expeditious dealership totally pleased service was what I expected and more would go there again anytime More

by PANDA.BEARS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie also was involved did a great job
Oct 24, 2023 -

Phillips Buick GMC responded

We are so glad you came in and gave us the opportunity to service your vehicle. Thank you for rating us with 5-Stars. It feels great when a new customer sees how important their business is to us. Hurry back.

September 01, 2023

JD took care of me and he answered all my questions. Thank you.I will be back in Dec to review my lease agreement. More

by JOETUMINELLA
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Phillips Buick GMC responded

Joe, we appreciate the kind words for JD and look forward to your visit in December. Thank you for the great 5-Star rating. That made our day.

August 31, 2023

Your biz is the most CUSTOMER be dammed org I have ever used. We are in our eighty and handicapped,and you couldn’t care less,offering no solutions or help.THANK YOU. So much for being a good customer,bu More

by Joscarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
August 30, 2023

Always on the ball , friendly and make you feel at home while they do repairs More

by BOB.BRUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
August 27, 2023

Diagnosed the problem a fixed it quickly. The service front person was great. Great service! More

by hartley.photo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
45
...