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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,031 Reviews

1,031 Reviews of Phillips Buick GMC - Service Center

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August 02, 2023

The service department is top notch. I have always been satisfied with the professionalism of the service technicians. More

by Wld-phd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Phillips Buick GMC responded

We appreciate your business and the kind compliments. We really do strive to be the best and it is a pleasure to hear that we are doing well, directly from our customers. We look forward to helping again next time you're in need!

July 30, 2023

Very courteous and professional very quick everyone seamed like they knew what they were doing, More

by PANAM91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to review us! We strive to provide a seamless experience for customers and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

July 24, 2023

Had a great experience! From service writer all the way through the chain. Best service center I have ever been to. More

by Rodneyatkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2023 -

Phillips Buick GMC responded

Your kind words mean so much to us. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

July 22, 2023

Honest dealership - diagnosed the problem and fixed it. Car was ready when promised. Appreciated the shuttle service to and from home. More

by Mikefromusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserok
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to review us! We strive to provide a seamless experience for customers and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

July 21, 2023

Wonderful dealership! ! Service is accurate with knowledgeable mechanics! Would advise anyone to go there either to buy, lease a vehicle! More

by rosierandall383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for the exceptional praise here at Phillips Buick GMC. We love seeing 5-star ratings and knowing that our guests are satisfied with the amenities that we offer.

July 20, 2023

Excellent sales service with Daniel Wertz. He made buying a new car a breeze. He was patient and informative - much appreciated. More

by RONALDTARR
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you so much for sharing your experience with Daniel! We are pleased to hear that he went above and beyond and got you into the car you wanted. We hope you are enjoying your new vehicle!

July 20, 2023

Awesome atmosphere, great service and just down right good group of people to deal with. More

by bigfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to recommend us with this 5-star review! It is wonderful to hear that you are so confident in our team. We appreciate your business and wish you many safe and happy miles in your vehicle!

July 18, 2023

Work was completed in a timely manner. The service salesman was courteous and informative of repairs. More

by Scolborn3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle (?)
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Aug 07, 2023 -

Phillips Buick GMC responded

Your kind words mean so much to us. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

July 17, 2023

Work completed sooner than expected and they resolved my AC problem. I am already a repeat customer. More

by srieger818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2023 -

Phillips Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

July 15, 2023

Got finished and done ahead of time! Almost didn’t get my coffee and newspaper finished! More

by Annvandeveer007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to review us! We strive to provide a seamless experience for customers and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

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