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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,031 Reviews

1,031 Reviews of Phillips Buick GMC - Service Center

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July 14, 2023

My customer experience in the service department is always very friendly and always keep you informed along the way Today my trading and buying experience with Salesman Buzz was the best I’ve ever ex More

by Rhondabox26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to share your experience with Buzz! We are thrilled to hear they provided you with a terrific experience and professionalism. We truly do appreciate your kind words and recommendation. We look forward to working with you again in the future!

July 14, 2023

Zack was Polite The system was Organized The dealership was Neat and Clean. Overall very Efficient. More

by jtmehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Beserock
Jul 14, 2023 -

jtmehl responded

Zack was polite. The system was organized. The dealership was neat and clean. Overall service was very efficient.

July 13, 2023

A quick and accurate resolution to the problem. Part replaced and finished, exceeding all my expectations! More

by cf3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Beserock Service Dept
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication

July 13, 2023

My vehicles problem was diagnosed correctly. The repairs were preformed in a timely manner. Everyone that I talked to was very knowledgeable and courteous. Phillips has it all going. Was a pleas More

by Rodneyatkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to review us! We strive to provide a seamless experience for customers and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

July 12, 2023

First class service parts were ordered got there in days installed in 45 minutes correctly More

by GARYHEIFNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Killey
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to review us! We strive to provide a seamless experience for customers and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

July 11, 2023

They took care of me well. They kept me informed of the works progress an More

by TEMSHOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak and Kyle
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to review us! We strive to provide a seamless experience for customers and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

July 11, 2023

AC wasn't working, checked it, advised and able to fix. All good. Thank you More

by Pepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul "Kiley" Anderson
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for trusting us and coming in to service your vehicle. We are so glad your experience was nothing short of fantastic.

July 07, 2023

Jim Berlin is a great asset to your organization, he's very knowledgeable and highly motivated to provide the best quality service. More

by MIKEINHISWILL4EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to highlight Jim for his excellent work! Customer service is one of our top priorities, so we really appreciate your positive comments. We look forward to your next visit.

July 05, 2023

We feel that we were treated professionally and fairly. Even though some things weren’t done immediately, they almost all were taken care of. More

by FCRA1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Customer service is one of our top priorities, so we really appreciate your positive comments. We look forward to your next visit.

July 02, 2023

Had to have our car towed in on a Sunday night. Left the keys and explanation of what happened in the drop slot. Didn't get the expected call the next morning, so I called to check on it. Was ha More

by SWITZER28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to review us! We strive to provide a seamless experience for customers and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

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