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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,031 Reviews

1,031 Reviews of Phillips Buick GMC - Service Center

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May 21, 2023

The Dealership personnel are professional, courteous, and helpful. The lightning lube service is convenient, expeditious and and a tremendous asset to your business! More

by GTS10263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Zack was very helpful and professional. I was informed about the problem with my Buick Terraza and what was involved in getting it repaired. I am happy with the service and will recommend P More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack, (at Service Dept.)
May 19, 2023

I was extremely pleased by the service’s provided. The communication on what to expect was beyond comparison. I was happy about Jim’s help in every aspect of the repair. More

by Marilla Gardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

I’ve only been to the service department twice one to change Merlin once have my tires rotated, More

by HarveypTabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Berlin
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

The dealer was very helpful and in figuring out what my problem was. The shuttle service was fantastic. The gentleman that was driving was extremely personable. More

by jsnyderdental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023

Problem was identified. Parts were ordered. Repairs were completed quickly. Great customer service as always. More

by christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Very polite and helpful. My car was ready very quickly the service person explained thoroughly what was fixed More

by Shopgirl9992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Very good. I received a card in the mail to replace my windshield wiper motor and unlike when I took the car in for a wiper motor replacement, it was in this ti More

by Dave
Recommend Dealer
Yes
May 06, 2023

Told me that the car would be done in one day but it took two days More

by Grizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Expensive , long wait time for service to send for parts. GMC YUKON DENALI $500 to fix gas gadgets. Didn't have it fixed. More

by RCLILLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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