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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,031 Reviews

1,032 Reviews of Phillips Buick GMC - Service Center

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April 14, 2023

Oil change and recall work performed SUV checked for possible coolant leak none found. No other work performed More

by Muellerjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

Price was a shocker but timeline was met and work was done so we no longer have oil dripping on the driveway! More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

Very professional and very prompt with the task at hand with a clean work place More

by jamesmartin208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Service Advisor Kyle was very helpful and kept me informed regarding how my repair was coming along. More

by DEXTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie
April 10, 2023

If you would have fixed it right the first time I would not have have brought it back three times. Service advisor really did not listen tome More

by Jp46park76
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know names
Apr 11, 2023 -

Jp46park76 responded

I just did read the response

Apr 11, 2023 -

Jp46park76 responded

Just goes to show you don’t care

April 09, 2023

I was on vacation from Indiana when A/C on Buick Enclave quit cooling. Monday morning phone call to Kiley led me to bring vehicle in and told 2 hr wait to diagnose issue. Forty-five min later I was being dr More

by DePaulie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2023

Zack was helpful and friendly. The technician fixed my A/C drainage issue. I waited a little longer in the waiting room as no one came to tell me my car was done. All in all i More

by NEDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
April 08, 2023

Been with them a long time. They always treat you right and fair. They even know my name! More

by Annavandeveer007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Very quick service, my first time to this dealership, I was very impressed. It also has a huge selection of used vehicles. More

by BZAROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Phillips Buick GMC responded

We appreciate you for taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. We look forward to your next visit.

April 07, 2023

Wish they washed my car as my former dealer did. Thought the cost was high but the GMC is in good shape 2017 with 9,100 miles. Replaced Battery after 6 years. More

by mrtjarre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

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