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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,038 Reviews

1,038 Reviews of Phillips Buick GMC - Service Center

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August 23, 2022

I dropped off my GMC truck for some recall work and a check engine light, and they where very professional and timely. Would use them again. More

by LUCIARIVERA35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Phillips Buick GMC responded

Lucia, thank you for the 5-Star rating and the kind words for our staff. We appreciate your business and look forward to your next visit.

August 22, 2022

The service was excellent, Jim in service was attentive to what was needed to get the AC working. Together with the parts department they searched for the parts required and even though they were not able More

by JAZGATOR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and great review. Professional Grade is more than an advertising slogan it is how we operate. We appreciate your kind words for Jim and our Parts Team too. These days there are logistical complexities involved in some repair and maintenance work. We are glad to have you as a customer and a friend. May all your coming miles be trouble free.

August 21, 2022

Took my car for squealing brakes at 70k miles for possible new pads and drums. They checked my brake system and said everything was good - no unnecessary repairs and no charge! Won’t take my Buick a More

by Welby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Phillips Buick GMC responded

Welby, thank you for your continued confidence in us and the great 5-Star rating. It is good to hear that we have gained a customer who appreciates the way we do business.

August 17, 2022

Zack kept me informed and the car was worked on efficiently. I did have to bring it back for a rework on one issue, but I was having another service work done anyway. More

by ejwolf1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack - I did not see Jim Berlin
Aug 18, 2022 -

Phillips Buick GMC responded

EJ, thank you for the 5-Star rating and review. We appreciate the kind words for Zack and our Service Team. We value your business and look forward to you next visit.

August 17, 2022

Great work and very friendly service. Was able to get in and out very quickly More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Phillips Buick GMC responded

Kevin, thank you for the 5-Star rating. We appreciate that because it shows we are connecting with those we serve. We appreciate your business and look forward to your next visit.

August 13, 2022

They got my Equinox back on the road within a week. Was supposed to take up to two months due to back orders but their parts manager is great at his job. Between Jim, the mechanics and parts department More

by CANUCK272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Phillips Buick GMC responded

The Service Team here at Phillips Buick GMC is a vital part of our presence in the market we serve and they work in tandem with our Parts Team. We service what we sell and what other dealers have sold as well. Our service and performance effectively demonstrate our commitment to the people who trust us to do the right things, the right way and in a timely manner. We love doing repair and service work because it means so much to customers like you. Thank you for noticing and awarding us a 5-Star rating. We look forward to your continued trust and lots of happy miles to you Canuck.

August 12, 2022

They are honest, answer all my questions. They are ordering my part, and helping get a rental. They call and handled the warranty company for me. Everything was easy peasy. I am a happy campe More

by prggybuetti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 15, 2022 -

Phillips Buick GMC responded

Thank you for the happy review and kind words for our Service Team. Sometimes service appointments are like putting a puzzle together. All you have to do is put the right pieces where they belong. Thank you for trusting us to serve you. We appreciate your business and look forward to serving you again.

August 12, 2022

Always efficient courteous and helpful would highly recommend Phillips GMC Service department. Always consider it for what you need and what you don’t. More

by redhawktrans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Aug 15, 2022 -

Phillips Buick GMC responded

Thank you for your 5-Star rating which brought a smile to all of our faces. We love it when customers like you express their feelings about working with us. We look forward to serving you again.

August 12, 2022

Phillips took great care of us! I have an older Buick SUV. I'm so happy I decided to take my car in to Phillips to have work done right! They are great at getting to my vehicle quic More

by Joeotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Joeotz responded

Thanks for everything! Great service! I highly recommend Phillips Service Department!

August 12, 2022

Jim from service was informative, professional, prompt, and extremely helpful when I recently needed service More

by tootallsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Phillips Buick GMC responded

Thank you, Jim, for the kind words about Jim. We are so glad he is on our team and it is good to know that you feel the same way. Your 5-Star rating feels like a pat on the back. Thank you. Can we give you a High Five? We look forward to your next visit.

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