Phillips Buick GMC - Service Center

I had contacted this service department to have a transmission issue looked at. Now for the record, I have read the codes and driven the vehicle in question. After arriving the young service writer w transmission issue looked at. Now for the record, I have read the codes and driven the vehicle in question. After arriving the young service writer was provided the codes and I was asked if I left them which I said yes. Long story short I was told there tech read the codes as drove the vehicle and determined it needed a $6k new transmission. At a cost of $145 I was told the same codes I had read and that the tech drove the vehicle. All I which I had done and already knew. We def not have this service performed and retuned home with the vehicle. At this point I have changed the fluid which have the transmission working presently. Moral to this review is that I do not recommend this service group ! More

Had a front end alignment and oil change done and as far as I can tell the quality of the workmanship is good. The issue I had with the service was being quoted a lower price over the phone for the front en as I can tell the quality of the workmanship is good. The issue I had with the service was being quoted a lower price over the phone for the front end alignment than what I was quoted at the service center when contracting for the work. I complained that this was not the price I was quoted and their response was “oh he shouldn’t have told you that, we haven’t done front in alignment for that price for quite a while“. I’m just not sure why I am responsible for their incompetence. More

Had a couple problems with my 2500hd diesel , dropped it off got all taken care of in a couple hours and back on the road ! Alls good ! off got all taken care of in a couple hours and back on the road ! Alls good ! More

Zach in service always takes great care of my family’s automotive needs. Thank you Zach! automotive needs. Thank you Zach! More

Service advisor was very receptive to helping with the problem we had. Found place to do repair problem we had. Found place to do repair More

They were very pleasant and gave me accurate time frame for the repair. They were very helpful. for the repair. They were very helpful. More

I am new to the area and the location was easy to find. Zach was efficient and the team fixed my problem to my 100% satisfaction. Zach was efficient and the team fixed my problem to my 100% satisfaction. More

The staff was great. Zach was so helpful and made the experience easy. Great service. Zach was so helpful and made the experience easy. Great service. More

Jim Berlin is Excellent. Too bad I had to call GMC road side service, wait 2 hours for a jump start to drive to GMC service department only to find out they couldn't duplicat Too bad I had to call GMC road side service, wait 2 hours for a jump start to drive to GMC service department only to find out they couldn't duplicate why my car didn't start? More

Very satisfied with the whole experience in dealing withPhillips and the resolution of our problem with the car withPhillips and the resolution of our problem with the car More