Phillips Buick GMC - Service Center

A great dealership. They are customer friendly and honest. They informed me of all the nessary Items that need to be attended to. They are customer friendly and honest. They informed me of all the nessary Items that need to be attended to. More

The salespeople are absolutely wonderful, we love Kat she had sold us a car 3yrs ago. We really didn't come in purchase a vehicle, we just stopped by to say Hello. She knew that we were thinking about a big had sold us a car 3yrs ago. We really didn't come in purchase a vehicle, we just stopped by to say Hello. She knew that we were thinking about a bigger vehicle and showed us a new Yukon, she worked with my husband till he couldn't say no! Thank you again Kat we love you. More

Great service. On time quality repair. Friendly staff. Just one of the many reasons to buy American products. On time quality repair. Friendly staff. Just one of the many reasons to buy American products. More

Happy with the service I received. Done quicker than I expected. Always a pleasure doing business with you! Done quicker than I expected. Always a pleasure doing business with you! More

Excellent service friendly personnel and they had my vehicle done before the time they quoted. My vehicle was clean and service completed and it works great. Definitely will take my vehicle back for fut vehicle done before the time they quoted. My vehicle was clean and service completed and it works great. Definitely will take my vehicle back for future service. More

Fast and easy service. They got me handled and on my way fast as possible. They got me handled and on my way fast as possible. More

Technician evaluated suspected problems,found only 1 problem required repair and found an alternate simple solution to save money. Thanks problem required repair and found an alternate simple solution to save money. Thanks More

I was very disappointed this time. I brought the car in for faulty pistons that they knew was a problem with my car. I had to fight with the warranty dept myself to get it covered. Was I brought the car in for faulty pistons that they knew was a problem with my car. I had to fight with the warranty dept myself to get it covered. Was told it was a 17 1/2 hour job and the ordered the parts . Told me it would take a week. Since I was going away for the weekend I cancelled my appts that week and did without a car all week. When I called the next week , I was told one part was back ordered and when I asked how long was told they didn’t know. I rented a car and was told they would only pay for a week. . I waited all week and no car. I started calling and found the part in 8 other dealerships and let them know it. They said they couldn’t get it from another dealership. I drove and got the part and drove it back to them expecting to get the car in a few days. It took 2 1/2 weeks to finally get the car. After much discussion over and over again throughout the time as to whom should pick up the tab on the rental they finally paid for it. However, I had to foot the bill for the gas and $7.95 toll to go get the part. Normally I would speak highly of this service dept but this time it was stressful and out and out plain awful.Not only did they not have the car ready in a timely fashion, I had to call repeatedly for updates on its status. When it was finally ready I had to drop everything to pick it up within an hour of their closing as well as having to be late for my dinner plans. More

They were very helpful with trying to fix the problem with the vehicle but the warranty company that look like they’re trying to back it up with the vehicle but the warranty company that look like they’re trying to back it up More

Seems like $97. 00 for an oil change is a little high. Plus I had asked for a tire rotation which was not done. But I was told if it had been it would have been anot 00 for an oil change is a little high. Plus I had asked for a tire rotation which was not done. But I was told if it had been it would have been another $20.00. Should have bought a Ford More