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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,030 Reviews

1,030 Reviews of Phillips Buick GMC - Service Center

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December 26, 2021

Excellent service professional and friendly replaced my battery under warranty. Called to get a jump from dodge with in 20 minutes was on way to dealership More

by debraelizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Phillips Buick GMC responded

Thank you. Debra for trusting us to get the job done and the great 5-Star review! We are pleased to hear that the rest of our service department were able to fix your vehicle’s issue.

December 23, 2021

Service was quick and easy! Drive in no appointment, oil change, minor repairs and I’m on my way. Got to love that! Thanks!! More

by BRUCEHAMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Phillips Buick GMC responded

Thank you for the great 5-Star review. We appreciate your business and the kind compliments. We really do strive to be the best and it is a pleasure to hear that we are doing well, directly from our customers. We look forward to helping again next time you are in need!

December 23, 2021

Very quick do as they promise. Treated well just a wonderful experience. Looking forward to an ongoing relationship More

by sgarai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Phillips Buick GMC responded

Thank you for trusting us and coming in to service your vehicle. Your 5-Star review is much appreciated. We are so glad your experience was nothing short of fantastic.

December 21, 2021

I was in and out very quickly wit a minor update to the I was in and out very quickly wit a minor update to the entertainment system More

by vubowel89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to provide this feedback and the great 5-Star review. Our customers are our greatest asset, and we value your business.

December 21, 2021

The service person tried very hard to please me @nd did a great job. Think maybe the extension on the warranty was a WASTe of money. Been very happy with the sales person and your service department. Merr More

by mike.godbey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Phillips Buick GMC responded

Thanks, Mike, for the 5-Star review. We are completely committed to providing top quality service and we are thrilled to hear that your experience reflected this dedication.

December 21, 2021

This is my 3rd or 4th time with this dealer. I’m very This is my 3rd or 4th time with this dealer. I’m very satisfied with service and sales. More

by JPAINTWELL935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Kelly
Dec 27, 2021 -

Phillips Buick GMC responded

Thank you for your continued loyalty! We aim for 100% customer satisfaction at every stage of your car purchase, and we are delighted to hear you received that with your recent visit. We wish you many miles of happy and safe driving in your new vehicle!

December 20, 2021

Excellent Service informative helpful fast a great place to do business with tour vehicle. Thanks More

by cmac53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Phillips Buick GMC responded

Thank you so much for the glowing recommendation and the 5-Stars! We do very much aim to have a friendly environment here and are glad you have acknowledged that. We hope to see you here again down the road!

December 19, 2021

Terrible service. Damaged my new truck, had to paint the doors. Now the navigation doesn’t work. Worked when I took it there. Told me I couldn’t make an appointment. Had to drop off in morning, first come f More

by JamesC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Berlin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in Service. I would fire him if I owner there place
December 15, 2021

The car was checked for any issues and found nothing wrong. They answered all our questions and made us feel confident with our car. More

by youngerday
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Phillips Buick GMC responded

We just love it when our customers give us 5-Star reviews. Letting us know how you felt about your visit with us is appreciated. Not everyone takes the time to tell us. Your review brought a smile to our faces. Thank you. We look forward to the next time we see you.

December 15, 2021

Service for our truck was completed quickly. The part ordered arrived and was installed within a short amount of time and the staff was polite and helpful. More

by twister612
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Beserock
Dec 19, 2021 -

Phillips Buick GMC responded

Thank you for the straight talk about our Service and Parts team "twister." You have no idea how we love comments like yours. Five Stars! You kind comments for the whole team are very much appreciated.

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