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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,030 Reviews

1,030 Reviews of Phillips Buick GMC - Service Center

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November 28, 2021

The employees are charming and very accommodating. The work was done with Expertise and reasonable speed More

by prggybuetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Songer, randy lee
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Nov 29, 2021 -

Phillips Buick GMC responded

We appreciate your business and the kind compliments. Your 5-Star review means so much to us. We really do strive to be the best and it is a pleasure to hear that we are doing well, directly from our customers. We look forward to helping again next time you are in need!

Nov 29, 2021 -

prggybuetti responded

Thx

November 26, 2021

It sucks....you should be ashamed of the service at your dealership. You will never see me agin. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Berlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 19, 2021

The service depart did the work as promised. Work was completed correctly and on time stated. More

by theboderick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Phillips Buick GMC responded

Thank you for the kind words for our Service Team. We are so glad you took the time to communicate your experience and share it with us. We value your business and look forward to serving you again.

November 18, 2021

Service is Timely and dependable. I have nothing more to add please accept this as is More

by Ploomis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2021 -

Phillips Buick GMC responded

Timely and dependable is exactly what we were going for Ploomis. Thank you for the great review, and 5-Stars too! Awesome. We are looking forward to your next visit.

November 11, 2021

I made a mistake in buying this car from PHILLIPS. I previously bought from Plaza, big mistake in not going back there. More

by caroljane2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Kelly
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November 08, 2021

I brought my car from Phillip Buick and I will alway bring it back for service because I am always explained what is wrong and treated with respect. and given Good service. More

by Shelason50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Berlin
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Nov 09, 2021 -

Phillips Buick GMC responded

We love to sell cars, trucks and just about anything that rolls. Putting folks in just the right vehicle for them is what we are all about. After that, we do not believe anyone can service our customers better than we can. We set out to prove that every day. Thank you for giving Phillips Buick GMC the opportunity to earn your business and your continued confidence in us for your service needs. An informed customer is a happy customer. We know that, and do our best to involve you in the service process. Communication is what building relationships is all about. Thank you for noticing our efforts to serve you and taking the time to rate us. Your 5-Star review is so thoughtful and appreciated. We seem to be blessed with the best customers.

November 05, 2021

Zack Beserock took excellent care of our service issue and made sure we were completely satisfied. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
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Nov 08, 2021 -

Phillips Buick GMC responded

CJ, your kind words for Zach are much appreciated. Thank you for taking time to document your experience here and rating it excellent. You 5-Star rating brought a smile to all of our faces. We appreciate you giving us the opportunity to earn your business and satisfy your needs. We look forward to your next visit.

November 05, 2021

Great care of my car. 3 weeks to get part. But not your company's fault. Thank you. More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack was terrific. Thank you
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Nov 08, 2021 -

Phillips Buick GMC responded

Angel, people like you make our day. Your continued confidence in Phillips Buick GMC is deeply appreciated. We love working with our customers to get what they need done and done right. Thanks for the 5-Stars and here's a High Five for you! We look forward to seeing you again.

November 04, 2021

Fast service on a Chevy recall issue. They checked out a couple other things for me at no charge. I will go back to this dealer More

by bgburiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
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Nov 05, 2021 -

Phillips Buick GMC responded

We appreciate you for taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. We'll take you up on that promise to come see us again. We look forward to your next visit.

November 04, 2021

Part was out of stalk, apparently hard to find? Jim and cashier were Professional and courteous. Thank you! More

by ROOMERS1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
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Nov 05, 2021 -

Phillips Buick GMC responded

Thanks for the great 5-Star review and the kind words for Jim and our wonderful cashier. We believe in being Professional Grade throughout the organization. We are so glad when our customers notice and tell us why they continue to place their confidence in Phillips Buick GMC. We look forward to seeing you again.

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